Can I cancel or modify my order on SHEIN?

Asked 6 months ago
Yes, customers may have the option to cancel or modify their orders on SHEIN, but this is typically time-sensitive. Once an order is placed, it is processed relatively quickly, often within a few hours. If a customer wishes to cancel their order, they should do so as soon as possible. To cancel, they can usually go to their order history on the SHEIN website and select the relevant order to initiate the cancellation process. As for modifications, customers are generally unable to make changes to their orders once they have been confirmed. This includes adding or removing items, changing sizes, or altering shipping information. Therefore, if one wishes to make adjustments, it is often advisable to cancel the existing order and place a new one with the desired items or details. For the most accurate and up-to-date information regarding order cancellations and modifications, customers might look for details on the SHEIN website or their order confirmation email.

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