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Ruby Tuesday Customer FAQ

Top Answers & How-to Guides

How do I Contact Ruby Tuesday Customer Service?

The question we are asked most often is about how to talk to Ruby Tuesday customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any special dietary offerings for children?

Ruby Tuesday recognizes the importance of catering to children's dietary needs and offers a variety of special dietary options for Additionally, Ruby Tuesday provides the flexibility to customize dishes, allowing parents to request modifications to suit their children's tastes or dietary restrictions. They also highlight options that are lower in calories and carbohydrates, ensuring that children have access to nutritious meals. It is always best to refer to the current menu on the Ruby Tuesday website for the latest offerings, as these can change seasonally. This allows parents to make informed choices when dining with their children, ensuring that every guest enjoys a satisfying meal tailored to their dietary needs....
Ask any question you have about Ruby Tuesday customer service, get an answer now.

Recent Ruby Tuesday Customer Questions

I ordered a meal to be delivered and it never arrived, how do i get my refund please

We're sorry to hear about your delivery issue. To initiate a refund, you should get in touch with the Ruby Tuesday location where you placed your order. Explain the situation clearly and they should be able to assist you in getting a refund. You might need your order number or confirmation as proof of purchase. If you ordered through a third-party delivery service like DoorDash or Uber Eats, you'll have to contact them directly for your refund.
Asked Apr 9, 2024 4:37 AM

How do I address a complaint for an online order?

To address a complaint about an online order from Ruby Tuesday, it would be best to get in touch with the restaurant location from which you made the order. Be prepared to provide details about your order such as order number, the time and date of your order, and the specific issues encountered. In-store managers are readily equipped to address any issues and work towards a resolution. Always remember to remain calm and clear about your needs to facilitate a smooth resolution process.
Asked Mar 25, 2024 11:47 PM

Code to Redeem bogo doesn't work

We're sorry to hear that you're having trouble with your BOGO code at Ruby Tuesday. Ensure that the code has not expired and that you have entered it correctly. It's a common issue to confuse certain numbers and letters, like 0 for O or 1 for I. If everything is correct and the code is still not working, your best course of action would be to get in touch with the restaurant directly. The staff there may be able to validate and apply the discount manually or provide further assistance regarding the issue.
Asked Mar 21, 2024 1:19 PM

Help me with my Ruby Tuesday customer service issue

Services and Programs

What is the Ruby TueGo service?

Ruby TueGo is a convenient takeout service offered by Ruby Tuesday, allowing customers to enjoy their favorite meals from the comfort The Ruby TueGo service is designed to streamline the ordering process and provide a quick and hassle-free experience. Customers can often view the current menu, check for any special offers, and even customize their orders online. It is a great option for busy individuals who wish to enjoy a delicious meal without the wait associated with a sit-down dining experience. For anyone interested in learning more about the Ruby TueGo service, it is advisable to visit Ruby Tuesday's official website, as it will provide the most accurate and up-to-date information regarding menu offerings and available locations....

What is the Ruby Tuesday So Connected program?

The Ruby Tuesday So Connected program is a rewards initiative designed to enhance the dining experience for loyal customers. This program Members often receive exclusive offers, birthday rewards, and updates on new menu items or promotions, which can make dining at Ruby Tuesday even more enjoyable. The program emphasizes engaging with the brand, encouraging customers to visit frequently and explore the diverse offerings available at their local Ruby Tuesday. For further details regarding the specific benefits, how to sign up, or any updates about the So Connected program, it is advisable to check the current Ruby Tuesday website. This resource can provide the latest information and any additional questions a member may have about the program or its terms and conditions....

Do you have a rewards program for frequent diners?

Ruby Tuesday does indeed have a rewards program designed to benefit frequent diners. This program, known as the Ruby Tuesday Rewards, Members typically receive exclusive offers and birthday rewards as well, adding extra value to their membership. Enrolling in the program is easy and can often be done online or through the restaurant's mobile app, where diners can track their points and browse available rewards. While the specifics of the program may evolve, it is beneficial to check the official Ruby Tuesday website or the latest updates available there for more information regarding current rewards, promotions, and enrollment options. This ensures that you stay informed about any changes and special opportunities available to loyal guests....

Does Ruby Tuesday have partnerships with delivery services like DoorDash or UberEats?

Ruby Tuesday indeed embraces modern dining trends and has established partnerships with popular delivery services such as DoorDash...

Menu Options

What types of food does Ruby Tuesday serve?

Ruby Tuesday offers a diverse menu that includes a variety of American cuisine options. Their menu features a wide selection of appetizers, The restaurant is well-known for its fresh Garden Bar, which comes with a selection of toppings and dressings that guests can customize to their liking. For seafood lovers, Ruby Tuesday also provides dishes like shrimp, salmon, and fish tacos. Additionally, they offer a range of vegetarian and lighter fare options for those seeking healthier choices. Ruby Tuesday frequently updates its seasonal specialties and promotions, so it is advisable to check the current menu on their website. This will give you the most accurate and up-to-date information about the food offerings that are available at your local Ruby Tuesday location....

Are there vegetarian/vegan options available?

Ruby Tuesday offers a variety of vegetarian and vegan options to cater to different dietary preferences. For those seeking vegetarian Furthermore, Ruby Tuesday often features a customizable salad bar, allowing guests to create their own salads with an assortment of fresh vegetables, fruits, and toppings. It is always a good idea to check the current menu on their website or inquire with restaurant staff for the most accurate and up-to-date information regarding vegetarian and vegan offerings. Dining options may vary by location, so exploring the menu can help ensure a satisfying meal that meets specific dietary needs....

Does Ruby Tuesday have a gluten-free menu?

Ruby Tuesday is attentive to dietary preferences and restrictions, and they do offer a gluten-free menu. This menu features a variety...

Is there a kids' menu available at Ruby Tuesday?

Yes, Ruby Tuesday offers a kids' menu that features a variety of options designed specifically for younger diners. The kids' menu typically...

What are the nutritional values of the menu items?

Ruby Tuesday provides a diverse menu that includes a variety of appetizers, entrees, salads, and desserts. To assist guests in making Guests can usually find this nutritional data on the official Ruby Tuesday website, where they are likely to have resources available that outline the specific nutritional values of each item. Additionally, guests can request this information from restaurant staff while dining. It is worth noting that the nutritional values may vary by location and portion size, and there may be seasonal menu changes that could impact the information provided. For the most accurate and up-to-date details, visiting the current Ruby Tuesday webpage is a recommended approach. This ensures that guests have access to the latest nutritional insights tailored to their dining preferences....

Can I view the menu online before my visit?

Yes, Ruby Tuesday offers the convenience of viewing their menu online prior to your visit. The official website typically features...

How often does Ruby Tuesday update its menu?

Ruby Tuesday typically reviews and updates its menu on a seasonal basis, which allows them to incorporate fresh ingredients and respond...

Are there any special dietary offerings for children?

Ruby Tuesday recognizes the importance of catering to children's dietary needs and offers a variety of special dietary options for Additionally, Ruby Tuesday provides the flexibility to customize dishes, allowing parents to request modifications to suit their children's tastes or dietary restrictions. They also highlight options that are lower in calories and carbohydrates, ensuring that children have access to nutritious meals. It is always best to refer to the current menu on the Ruby Tuesday website for the latest offerings, as these can change seasonally. This allows parents to make informed choices when dining with their children, ensuring that every guest enjoys a satisfying meal tailored to their dietary needs....

Discounts and Promotions

Does Ruby Tuesday offer any discounts or promotions?

Ruby Tuesday frequently offers a variety of promotions and discounts to enhance the dining experience for their guests. Often, they To stay updated on the latest promotions or discounts, it is advisable to visit the current Ruby Tuesday website, where they usually post information about their ongoing deals. Guests can also join their email list or follow their social media channels for announcements regarding new offers. Such resources are a great way to ensure that patrons do not miss out on any exciting opportunities to enjoy their meals at a better price....

Can I receive updates on new menu items and promotions?

Ruby Tuesday offers various ways for customers to stay informed about new menu items and promotions. One of the most effective methods Additionally, following Ruby Tuesday on social media platforms such as Facebook, Instagram, and Twitter can also provide timely updates. The restaurant frequently shares information about new menu items, limited-time promotions, and other exciting news through their social media channels. For the latest information, customers might also consider visiting the Ruby Tuesday website regularly, where the current promotions and menu offerings are often highlighted. This way, patrons can always stay in the loop with everything Ruby Tuesday has to offer....

Are gift cards available for purchase?

Yes, Ruby Tuesday does offer gift cards for purchase, which make for great gifts for friends or family who enjoy dining there. Gift...

Events and Feedback

Can I host a private event or party at Ruby Tuesday?

Ruby Tuesday is known for offering a welcoming environment that is suitable for a variety of occasions, including private events and For hosting a private event, it is generally advisable to inquire about the amenities, such as private dining rooms, catering options, and any special menus available for groups. Many Ruby Tuesday restaurants are equipped to handle larger parties and can provide a comfortable atmosphere for an enjoyable experience. To find more specific information about the options available at your nearby Ruby Tuesday, it would be best to visit their official website or the specific location you are considering. This will allow you to discover what services are offered for private events and how to proceed with booking your celebration....

How do I provide feedback or a review about my experience?

Providing feedback or a review about your experience at Ruby Tuesday is a great way to share your thoughts and help the restaurant...

Hours and Safety

What are Ruby Tuesday's hours of operation?

Ruby Tuesday's hours of operation can vary by location, as each restaurant may set its own hours based on local demand and other factors....

What safety measures is Ruby Tuesday taking during the current health crisis?

Ruby Tuesday has implemented several safety measures to ensure the health and well-being of its guests and staff during the ongoing Additionally, Ruby Tuesday has prioritized the health of its employees by providing them with necessary personal protective equipment, such as masks and gloves. Employees are trained on health and safety guidelines to ensure compliance with local and federal regulations. In many locations, Ruby Tuesday has also adjusted seating arrangements to support social distancing, helping to keep guests safely spaced apart while dining. Furthermore, the restaurant is offering various service options, including takeout and delivery, to accommodate customer preferences and safety concerns. It is advisable for guests to check the latest updates and specific safety protocols at their local Ruby Tuesday by visiting the Ruby Tuesday website. This way, they can stay informed about the measures being taken to create a safe dining experience....
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