Updated

Royalsilkusa.com Customer FAQ

Top Answers & How-to Guides

What is Royalsilkusa.com's Phone Number?

The question we are asked most often is about how to talk to Royalsilkusa.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any product guarantees for items purchased?

Royalsilkusa.com is known for offering high-quality silk products, and they do prioritize customer satisfaction. Although specific It is important for customers to carefully review the product descriptions and any accompanying policies listed on the website. This information often provides details regarding the return process, any time limits for returns, and conditions that apply to exchanges or refunds. For the most accurate and up-to-date information, including specifics about warranties or guarantees on individual products, visiting the current website is advisable. This will ensure customers have access to the latest policies directly from Royalsilkusa.com, allowing them to make informed purchasing decisions....
Ask any question you have about Royalsilkusa.com customer service, get an answer now.

Order Tracking and Shipping

How can I track my order?

To track your order from Royalsilkusa.com, you will first need to have access to the order confirmation email that was sent to you If your order has shipped, there may be tracking information available that can be used to track your package directly through the shipping carrier's website. Look for any tracking number provided, and you can input that number into the carrier's website to obtain real-time updates on your shipment. For the most accurate and up-to-date information regarding your specific order, you may want to explore the 'Order Status' section on the Royalsilkusa.com website. This section can provide additional insights into your order status beyond what is provided in your confirmation email....

How long does shipping take?

The shipping time for orders from Royalsilkusa.com can vary depending on several factors, including the shipping method selected and...

Do you offer international shipping?

Royalsilkusa.com does offer international shipping to customers outside the United States. This allows individuals from various countries...

Can I cancel or modify my order after placing it?

Once an order is placed on Royalsilkusa.com, customers may have a limited window to cancel or modify their orders. The ability to change Customers can check the current web page for information regarding their specific policies on order cancellation and modification. This information may include details on timeframes and procedures to follow. Additionally, reviewing the FAQ section of the website could provide further insights into the ordering process and any potential limitations. It is important to remain informed about such policies to avoid any disappointment. Therefore, for an accurate understanding of how to proceed, the website should be referenced for the most up-to-date information....

Returns and Policies

What is the return policy for Royalsilkusa.com?

The return policy for Royalsilkusa.com allows customers to return items within a specified period after purchase, typically within To initiate a return, it is recommended to follow the process outlined on the Royalsilkusa.com website. There are usually detailed instructions on how to package and send back the items, along with information on whether customers will receive a refund or an exchange. It is important to note that certain items may be exempt from returns, particularly personalized products or items marked as final sale. When considering a return, customers should also take note of any potential shipping costs involved. It is advisable to keep proof of shipping for any returned items in case there are any discrepancies. For the most accurate and up-to-date information regarding the return policy, visiting the current webpage of Royalsilkusa.com is the best option. There, customers can find all the details necessary to successfully navigate the return process. By reviewing this information, they can ensure a smooth and satisfactory return experience....

What is the warranty period for your products?

The warranty period for products offered by Royalsilkusa.com can vary depending on the specific item. Generally, the company provides...

Are there any product guarantees for items purchased?

Royalsilkusa.com is known for offering high-quality silk products, and they do prioritize customer satisfaction. Although specific It is important for customers to carefully review the product descriptions and any accompanying policies listed on the website. This information often provides details regarding the return process, any time limits for returns, and conditions that apply to exchanges or refunds. For the most accurate and up-to-date information, including specifics about warranties or guarantees on individual products, visiting the current website is advisable. This will ensure customers have access to the latest policies directly from Royalsilkusa.com, allowing them to make informed purchasing decisions....

Payments and Promotions

What are the payment options available on Royalsilkusa.com?

Royalsilkusa.com offers a variety of payment options to accommodate different customer preferences. Customers can typically choose...

Are there any discounts or promotions available?

Royal Silk frequently offers a variety of discounts and promotions on their products to enhance the shopping experience for their customers. To stay updated on the latest discounts and promotions, it is recommended to frequently check the promotions section of the Royal Silk website. This section will typically feature any current deals as well as information about upcoming sales and exclusive offers. Signing up for a newsletter, if available, could also be advantageous, as it may provide subscribers with advanced notifications about special promotions, ensuring that customers do not miss out on any opportunities to save. For the most accurate and updated information regarding available discounts and promotions, visiting the official website is the best course of action....

Do you offer a loyalty or rewards program?

Royalsilkusa.com does not specifically mention a loyalty or rewards program on their website. It is common for many brands to engage...

Product Information

What is the sizing chart for your products?

Royal Silk provides a comprehensive sizing chart for its products, which varies based on the type of garment, such as shirts, blouses,...

Are gift cards available for purchase?

As of the latest information available, Royalsilkusa.com does not specifically list gift cards as part of their product offerings....

Is it possible to request a custom order?

Custom orders are not typically a standard offering at Royalsilkusa.com, as the company primarily focuses on a curated selection of...

What is the fiber content of your silk products?

Royal Silk products primarily feature high-quality silk fibers, specifically 100 percent mulberry silk, which is one of the finest...

How should I care for my silk items from Royalsilkusa.com?

Caring for silk items from Royalsilkusa.com requires a gentle approach to maintain their beauty and longevity. Silk is a delicate fabric For general care, hand washing is recommended. Use cold water and a mild detergent specifically formulated for silk or delicate fabrics. Avoid using harsh chemicals or bleach, as these can ruin the natural fibers. When washing, gently agitate the water with your hands to dissolve the detergent, and immerse the silk item without scrubbing or twisting it. Rinse thoroughly with cold water, ensuring all detergent is washed away. If you prefer to machine wash, select a gentle cycle and place your silk items in a mesh laundry bag to protect them from snagging. It is crucial to use cold water and a delicate detergent. After washing, do not wring out or twist the silk to remove water. Instead, lay the item flat on a clean towel and roll it up gently to absorb excess moisture. Next, lay it flat to dry, away from direct sunlight to prevent fading. Ironing may be necessary for some silk items. If so, turn the item inside out and use a low-temperature setting on the iron, ideally with a cloth between the iron and the silk to prevent damage. By following these care instructions, you can help maintain the quality and beauty of your silk items from Royalsilkusa.com, ensuring they remain a cherished part of your wardrobe for years to come....

Help me with my Royalsilkusa.com customer service issue

Ask any question you have about Royalsilkusa.com customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated