Can I return or exchange medical equipment?

Asked 2 years ago
Rotech Healthcare, Inc. typically has specific policies regarding the return or exchange of medical equipment, which can vary based on the type of equipment and the circumstances surrounding the return. Generally, it is advisable to keep the original packaging and any included manuals, as this may facilitate the process. In most cases, if the equipment is unused and in a saleable condition, there may be a possibility for a return or exchange within a designated time frame. However, this does not apply to custom or special orders, which may be non-returnable. For the most accurate and detailed information regarding the return or exchange policy, it is recommended to consult the latest information available on the Rotech Healthcare website. There, one can find appropriate contact details and guidance on the necessary steps to follow when seeking a return or exchange for medical equipment. It is important to understand the terms and conditions to ensure a smooth process.
Christian Allen is the editor / author responsible for this content.
Answered Aug 3, 2025

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