Can I change or cancel my order after it has been placed?

Asked 2 years ago
Once an order has been placed with Rockauto, there may be limited options for changing or canceling it, depending on the status of the order. If the order has not yet been processed for shipping, there may still be a chance to modify or cancel it. However, once the order has been processed and shipped, modifications or cancellations cannot be accommodated. It is crucial to act quickly if you wish to make a change. Customers are encouraged to check the order status on the Rockauto website for the most accurate and timely information regarding their orders. For specific details on how to change or cancel an order, as well as any associated policies, it is advisable to visit the current web page of Rockauto. They provide comprehensive guidelines and contact information if you need further assistance. In any case, being aware of the order status can help facilitate any desired changes before it is too late.
Christian Allen is the editor / author responsible for this content.
Answered Jun 14, 2025

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