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Revlon Customer FAQ

Top Answers & How-to Guides

What is Revlon's Phone Number?

The question we are asked most often is about how to talk to Revlon customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Where can I find product safety information for Revlon?

Product safety information for Revlon can typically be found on the official Revlon website. Manufacturers like Revlon provide crucial...
Ask any question you have about Revlon customer service, get an answer now.

Recent Revlon Customer Questions

Blow dryer front nozzle keeps falling off

We're sorry to hear about this issue. The nozzle of a Revlon blow dryer is designed to fit securely onto the front of the unit. If it's repeatedly falling off, it might indicate an underlying defect or damage, either to the dryer or nozzle itself. As a precaution, please ensure you're attaching the nozzle tightly, and that the hair dryer and nozzle are both clean and free of any visible damage that may affect the fit. If the issue persists, it might be best to seek professional repair or consider a replacement. Safety is paramount when dealing with electrical appliances.
Asked Apr 30, 2024 5:29 PM

My Reblin Colorstay eye brow pencil keeps breaking off. Four times. Nothing left in pencil now.

We're sorry to hear about your experience with your Revlon Colorstay eyebrow pencil. It's important to note that the pencils should be used gently without applying too much pressure as they are made to apply easily. Additionally, ensure you aren't twisting the pencil up too much at one time, as this can make it vulnerable to breaking. A light sharpening may also help if your pencil has that capability. If problems persist, it might have been a faulty piece. Regrettably, we cannot confirm a precise solution without examining the product.
Asked Mar 4, 2024 5:29 PM

Help me with my Revlon customer service issue

Product Testing

Are Revlon products tested on animals?

Revlon has a long history and has been committed to producing beauty products that meet various ethical standards over the years. As However, it is important to note that there are regulations in certain countries that may require animal testing for cosmetics and personal care products. Revlon, like many brands, must comply with local laws where they are sold, which can lead to situations that may not fully align with the company's stated policies. For those concerned about animal testing, it is advisable to look for specific labeling and certifications on products, as well as to check the company's official communication for the most current practices. The Revlon website may provide additional details regarding their stance on animal testing and any updates on their product testing practices....

Are Revlon products safe to use during pregnancy?

Revlon does not provide explicit guidelines regarding the safety of its products during pregnancy. Generally, many expectant mothers In the absence of specific warnings from Revlon, many consumers opt to choose products that are free from controversial ingredients such as parabens, phthalates, and certain fragrances. It is important for users to carefully read the ingredient labels on Revlon products to ensure they align with their health preferences or any specific concerns they may have during pregnancy. For the most accurate and up-to-date information regarding product ingredients, the Revlon website or the packaging of the individual products can be the best resources. As always, engaging in a discussion with a healthcare professional may provide personalized guidance tailored to individual circumstances....

Are Revlon products suitable for sensitive skin?

Revlon offers a diverse range of products, and while many consumers with sensitive skin have found several of these products to be To help individuals with sensitive skin make informed choices, Revlon provides detailed ingredient lists on their packaging and their official website. Those with specific concerns about allergies or skin reactions should carefully review these ingredient lists and consider conducting patch tests before using a new product extensively. Additionally, there are ranges within Revlon's product line that are specifically formulated to meet the needs of various skin types, including sensitive skin. Therefore, consumers may want to explore these options. For the most accurate and up-to-date information regarding product suitability, it can be beneficial to visit the current official Revlon website or reach out to customer service for more personalized assistance....

Does Revlon offer any vegan or cruelty-free products?

Revlon has made efforts to address the growing consumer interest in vegan and cruelty-free products. It is important to note that the When it comes to vegan products, Revlon offers a selection of cosmetics that do not contain animal-derived ingredients. However, not all products in the Revlon lineup are vegan. Therefore, it is advisable for consumers interested in vegan cosmetics to look for specific labels or descriptions indicating that a product is vegan. Revlon's website provides detailed ingredient lists for individual products, which can be an excellent resource for determining whether a specific item is suitable for a vegan lifestyle. Additionally, consumers can stay informed by taking a closer look at Revlon's product offerings directly on their official website. The site often features updates and new launches that may include vegan or cruelty-free options. It is always best to check the most recent information provided on the current web page, as product formulations and policies can change over time. By doing so, customers can make informed choices that align with their ethical considerations while enjoying the quality and variety that Revlon has to offer....

What ingredients are used in Revlon products?

Revlon offers a diverse array of cosmetic products, each formulated with a unique blend of ingredients designed for specific purposes. For instance, foundations may contain ingredients such as dimethicone, which helps in achieving a smooth finish, and silica, which aids in oil absorption. Lip products often include waxes like microcrystalline wax for texture and staying power, along with essential oils or flavoring agents for scent and taste. Skin care items might feature active ingredients such as hyaluronic acid, known for its hydrating properties, or salicylic acid, which is popular for its acne-fighting abilities. Revlon is committed to providing quality products, often highlighting ingredients that enhance performance while ensuring skin safety. It is important for consumers to note that the specific formulation is indicated on the packaging, where the complete list of ingredients is disclosed. This transparency allows individuals to make informed choices, especially if they have particular sensitivities or preferences regarding certain components. For the most accurate and detailed information, it is advisable to check the ingredient list on the product packaging itself or visit the official Revlon website. Revlon regularly updates its formulations to align with changing consumer expectations and regulatory requirements. Therefore, referring to the latest details on their current web page can provide the most up-to-date insight into the ingredients used in specific products....

Where can I find product safety information for Revlon?

Product safety information for Revlon can typically be found on the official Revlon website. Manufacturers like Revlon provide crucial...

Purchasing and Returns

What is Revlon's return policy?

Revlon has a return policy that generally aims to ensure customer satisfaction with their products. While specifics may vary based Products must typically be in their original packaging and unused in order to qualify for a return. If the item is opened or used, the return may not be accepted. In many cases, customers can seek a refund or exchange for items that meet the return criteria. In circumstances where the customer has received a defective product, Revlon is committed to addressing such issues satisfactorily. It is important to have proof of purchase, such as a receipt, to facilitate the return process. For comprehensive information regarding Revlon's return policy, including possible exceptions or additional details, customers are encouraged to visit the official Revlon website. There, they may also find pertinent contact information if they wish to inquire further about their specific situation. Always refer to the guidelines provided by the retailer as well, as they may have unique requirements regarding returns and exchanges....

Can I purchase Revlon products online?

Yes, Revlon products can typically be purchased online through a variety of authorized retailers. Many major online platforms feature...

Can I track my order status?

Revlon provides customers with the ability to track their order status through their official website. Typically, after an order is...

Can I return Revlon products purchased from other retailers?

Revlon has specific return policies that are generally determined by the retailer from which the products were purchased. If a customer For those who purchased directly from the official Revlon website, they should refer to the specific return policy outlined there, which may differ from those of other retailers. It is beneficial for customers to review the terms and conditions at the point of sale before attempting a return. Furthermore, if you are seeking additional assistance or clarity, visiting the current Revlon website may provide more detailed information regarding their policies and procedures....

How can I find the nearest store that sells Revlon products?

To find the nearest store that sells Revlon products, it is recommended to visit the official Revlon website, revlon.com, where you...

Promotions and Offers

Does Revlon offer any discounts or promotions?

Revlon often features various discounts and promotions on their products, which can vary by season, occasion, or retail partner. The...

Does Revlon have a loyalty program?

Revlon does not have a formal loyalty program specifically branded as such that is widely known to customers. However, they frequently Additionally, Revlon may occasionally provide seasonal or promotional discounts that incentivize frequent purchases. For the latest information regarding any new promotions or potential loyalty initiatives, it is advisable to visit Revlon’s official website. The website often features any current offers, news about upcoming products, or consumer engagement opportunities. Customers can also check local retailer websites or stores for specific loyalty programs or promotions related to Revlon products. This way, individuals can stay informed about potential savings and rewards while shopping for their favorite Revlon items....

Product Usage

What is the shelf life of Revlon cosmetics?

The shelf life of Revlon cosmetics can vary depending on the type of product, how it is stored, and whether it has been opened. In It is important for users to pay attention to any changes in the product's texture, smell, or color, as these can indicate that it has gone bad. Additionally, storing cosmetics in a cool, dry place away from direct sunlight can help extend their shelf life. To ensure a safe and enjoyable experience with Revlon products, checking the packaging for any specific information regarding expiration and storage is recommended. For more detailed information regarding individual products, visiting the official Revlon website may provide useful insights....

Are there any specific instructions for using Revlon products?

Revlon offers a wide range of products, each designed for specific uses, and it is essential to follow the instructions provided for For hair care products, it is advisable to follow the suggested application methods, such as how much product to use and the best techniques for applying shampoos, conditioners, and styling products. Additionally, some Revlon products may have specific precautions or recommendations based on hair or skin types. Furthermore, it is helpful to check revlon.com for the most current product information and tips, as the website frequently updates its resources, including tutorials and usage instructions. By adhering to the specific guidelines provided for each product, users can maximize their effectiveness and ensure a positive experience with Revlon offerings....
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