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Restaurant.com Customer FAQ

Top Answers & How-to Guides

What is Restaurant.com's Phone Number?

The question we are asked most often is about how to talk to Restaurant.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover My Password for Restaurant.com Account?

As a Restaurant.com user, you want access to your saving certificates at any time. When you cannot log into your account due to a forgotten...

How can I check the balance on my Restaurant.com gift card?

To check the balance on a Restaurant.com gift card, one can typically visit the official Restaurant.com website. On the website, there...
Ask any question you have about Restaurant.com customer service, get an answer now.

Recent Restaurant.com Customer Questions

Can I exchange my certificate if the restaurant closed?

Yes, you can. If your chosen restaurant has closed, Restaurant.com allows you to exchange your certificate for another restaurant. Our aim is to ensure you have a great dining experience, hence the policy to accommodate such unforeseen circumstances.
Asked Jun 17, 2024 1:13 AM

I am trying to exchange a resturant.com certificate for a gift card and can not complete the transaction.

We're sorry to hear that you're experiencing difficulties exchanging your Restaurant.com certificate for a gift card. Be sure you're logged into your account when making the exchange. If the problem persists, the issue could be related to temporary technical difficulties. We recommend waiting for a few hours before trying again. If the problem continues, you might be trying to exchange a certificate that is not eligible for exchange. Please double-check the specific terms of your certificate, as not all Restaurant.com certificates can be exchanged for gift cards.
Asked Mar 2, 2024 2:09 AM

Help me with my Restaurant.com customer service issue

Redemption and Refunds

How Do I Redeem a Restaurant.com Code?

Dining out can be expensive, but Restaurant.com allows you to enjoy your dining experience without breaking the bank. You can purchase...

How Do I Cancel Service and Get a Refund from Restaurant.com?

You can cancel your Restaurant.com service whenever you want. However, you cannot get a refund. The best way to cancel service is by...

What is the expiration date for Restaurant.com codes?

The expiration date for Restaurant.com codes can vary significantly depending on the specific promotion or offer associated with the...

Are Restaurant.com codes transferable or refundable?

Restaurant.com codes are generally not transferable and are typically non-refundable. Each code is tied to a specific account and is It is important for users to keep track of the specific terms and conditions that apply to the codes they purchase, as they can vary based on promotions or particular offers. To obtain the most accurate and up-to-date information regarding transferability, refunds, and any exceptions that might exist, individuals can check the relevant sections on the Restaurant.com website. This will ensure that customers understand how the codes work and what their options are....

What is the Restaurant.com return policy?

Restaurant.com has a clear policy regarding its certificates. Generally, all Restaurant.com gift certificates are final sale and non-refundable. It is also important to note that each restaurant may have its own specific terms and conditions related to the use of the certificates, including any restrictions on days of the week, minimum purchase amounts, or expiration dates. Therefore, customers are encouraged to carefully read the details of each certificate before purchasing and using them. For the most accurate and updated information regarding the return policy, individuals may consider checking the current Restaurant.com website. This will provide the most relevant details and contact information, which can assist in resolving any specific concerns....

Are there any restrictions on using multiple codes?

Yes, there are generally restrictions on using multiple codes when redeeming offers from Restaurant.com. Typically, discounts, promos, Therefore, if customers attempt to use multiple codes or certificates during a single dining experience, it may not be permitted and could result in a denial of service. Additionally, it is crucial for users to be aware that certain restaurants may impose their own restrictions on redeeming certificates, and these may be outlined on the terms and conditions specific to each deal. To get the most accurate and up-to-date information regarding redeeming offers and the use of multiple codes, it is advisable to check the restaurant's details or the terms associated with the specific deal on the Restaurant.com website. The current web page should also have helpful information, including any limitations that may apply....

Account Management

How Do I Recover My Password for Restaurant.com Account?

As a Restaurant.com user, you want access to your saving certificates at any time. When you cannot log into your account due to a forgotten...

How can I check the balance on my Restaurant.com gift card?

To check the balance on a Restaurant.com gift card, one can typically visit the official Restaurant.com website. On the website, there...

What should I do if my Restaurant.com order does not go through?

If an order on Restaurant.com does not go through, there are several steps you can take to troubleshoot the issue. First, it is important Next, consider checking your internet connection. A weak or intermittent connection can disrupt the ordering process. If the connection seems fine, you may want to try clearing your browser's cache and cookies or using a different browser altogether. This can often resolve technical issues related to website performance. Another possibility is that there may be an issue with the payment method being used. Ensure that the card or payment method has sufficient funds and is not expired. If there are any alerts or notifications from your bank, it may help to review those as they could be relevant. If after these steps the order still does not go through, it might be advisable to visit the current web page for further assistance or additional contact options. Frequently, there are FAQs and support resources available on the website that can provide insights into common problems, including order processing failures. Restaurant.com may also have customer support options that could address specific issues you are encountering. Remember to consult the website for the most up-to-date information and resources....

Restaurant Information

What types of restaurants are available on Restaurant.com?

Restaurant.com features a diverse range of restaurants that cater to various tastes and dining preferences. Users can find a multitude In addition to traditional brick-and-mortar establishments, Restaurant.com also includes options for specialty dining experiences, such as sushi bars, steak houses, and ethnic cuisine offerings. Many users appreciate the convenience of discovering new local spots while enjoying meal deals. The specific availability of restaurants can vary based on the user's location, as Restaurant.com aims to provide deals at establishments in close proximity to the customer. It is advisable for users to explore the website to see the current listings and find the perfect dining experience in their area....

Do I need to make a reservation before visiting a restaurant listed on Restaurant.com?

Typically, whether a reservation is required at a restaurant listed on Restaurant.com depends on the specific restaurant's policies...

Can I use a Restaurant.com code for delivery or takeout orders?

Restaurant.com codes can generally be used for dine-in orders at participating restaurants, but many restaurants also allow the use If a customer wants to use a code for delivery or takeout, they should confirm with the restaurant beforehand to ensure it is eligible. Additionally, it is helpful to look for any updates or specific information provided in the offer's details on the Restaurant.com platform. This will provide the most accurate and relevant information regarding current usage policies for various services offered by the restaurants. For further clarification on restaurant participation, customers may wish to explore the website for additional resources or information....

What are the participating restaurants near me?

To find participating restaurants near you, one can visit the Restaurant.com website and utilize the search feature available there....

How can I provide feedback about a restaurant I visited?

Providing feedback about a restaurant visited through Restaurant.com is an important way to share your experiences with others and In that area, customers typically have the opportunity to leave ratings and written comments detailing their experiences, including aspects like food quality, service, atmosphere, and overall satisfaction. It is advisable to be honest and constructive in your feedback to provide value to potential diners and the restaurant itself. For the most accurate details and options regarding providing feedback, it is recommended to look at the current web page related to the specific restaurant or visit the Restaurant.com homepage for more information....

Payment and Offers

What payment methods does Restaurant.com accept?

Restaurant.com typically accepts a variety of payment methods to accommodate the preferences of its users. Most commonly accepted payment...

Does Restaurant.com offer gift cards?

Restaurant.com does indeed offer gift cards, which can be a thoughtful present for friends and family who enjoy dining out. These gift...

Can I use multiple Restaurant.com codes in one transaction?

Restaurant.com generally allows only one promotional code per transaction. Each code is typically meant to be used independently and It is also important to keep in mind that some codes may have specific terms and conditions attached, which should be reviewed prior to attempting to use them. The various codes may be subject to expiration dates, usage limits, or restrictions on which restaurants they can be applied to. If you are looking for more information regarding specific promotional codes or any restrictions that may apply, it may be helpful to visit the current Restaurant.com website. Local restaurants, promotions, and terms can vary, so being informed about the latest updates can enhance your experience and ensure that you are utilizing the offers to their fullest potential....

Are there any restrictions or limitations when using a Restaurant.com code?

When using a Restaurant.com code, it is important to be aware that there are indeed some restrictions and limitations that may apply. Firstly, many Restaurant.com codes require users to make a minimum purchase in order to redeem the discount. This means that the total amount spent at the restaurant needs to be equal to or exceed a specific threshold for the code to be valid. This is something that potential diners should consider when planning their visit. Additionally, not all restaurants participate in the Restaurant.com program, and some may have specific limitations on the days or hours in which the codes can be used. It is advisable to check if the restaurant you are interested in is included in the program and if there are any specific restrictions in place. Another important aspect to consider is the expiration date of the codes. Restaurant.com codes typically have a valid period during which they can be redeemed. Users should be mindful of this timeline to ensure that they do not miss out on their discount. Finally, multiple codes cannot be combined for a single transaction at most restaurants. Hence, individuals should plan accordingly to maximize their savings. For the most current information regarding restrictions and limitations, potential diners should visit the official Restaurant.com website directly, as this will provide specific details relevant to the codes they wish to use....
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Restaurant.com issues reported to GetHuman
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