Residence Inn by Marriott Customer FAQ

Top Answers & How-to Guides

What is Residence Inn by Marriott's Phone Number?

The question we are asked most often is about how to talk to Residence Inn by Marriott customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I request a late check-out?

Residence Inn by Marriott typically allows guests to request a late check-out, subject to availability. It is advisable to inform the...
Ask any question you have about Residence Inn by Marriott customer service, get an answer now.

Location and Amenities

Where are the Residence Inn locations?

Residence Inn by Marriott has an extensive network of locations throughout the United States and internationally. In the United States,...

What amenities are offered at Residence Inn?

Residence Inn by Marriott offers a range of amenities designed to provide guests with a comfortable and convenient stay. A highlight Residence Inn also includes features like a 24-hour fitness center, enabling guests to maintain their workout routines while away from home. Many locations offer outdoor spaces, such as pools and barbeque grills, which can provide a relaxing atmosphere for guests to unwind. Additionally, the hotel often hosts evening social events, providing opportunities for guests to mingle and connect. For business travelers, Residence Inn offers meeting spaces equipped with modern technology, making it suitable for conferences or small business meetings. Overall, Residence Inn by Marriott aims to create a home-like experience with various amenities that cater to the needs of both leisure and business travelers. For the most accurate and up-to-date information regarding specific amenities at particular locations, it is always a good idea to visit their current web page....

Is there a fitness center at Residence Inn?

Residence Inn by Marriott typically offers a fitness center at most of its locations, allowing guests to maintain their workout routines To ensure that a specific Residence Inn location has a fitness center and to find out more about the equipment available, guests are encouraged to check the individual hotel’s description on the current web page. Amenities can vary between locations, so it is always a good idea to confirm the available facilities for your preferred Residence Inn....

Is there a business center available for guests?

Yes, Residence Inn by Marriott typically provides business center facilities for guests. These business centers are designed to support...

Are there accessible rooms available?

Residence Inn by Marriott typically offers accessible rooms at many of their locations to accommodate guests with various accessibility...

Check-in and Policies

What is the check-in and check-out time?

Residence Inn by Marriott typically has check-in times set at 3:00 PM and check-out times at 12:00 PM, although these times can vary...

Can I cancel or modify my reservation?

Canceling or modifying a reservation at Residence Inn by Marriott depends on the specific terms and conditions associated with the In many cases, reservations made under non-refundable rates may have stricter penalties for changes or cancellations. It is advisable for guests to visit the Residence Inn website for comprehensive information regarding reservations and any applicable fees. Additionally, this page may provide relevant contact information should further assistance be necessary....

Can I request a late check-out?

Residence Inn by Marriott typically allows guests to request a late check-out, subject to availability. It is advisable to inform the...

Pets and Family

Are pets allowed at Residence Inn?

Residence Inn by Marriott is known for being a pet-friendly hotel chain. Many locations allow guests to bring their pets, making it...

What family-friendly amenities does Residence Inn offer?

Residence Inn by Marriott prides itself on being a family-friendly accommodation option, providing various amenities that cater to Moreover, many Residence Inn properties feature complimentary breakfast options, which often include a variety of nutritious choices, making mornings easier for families. Additionally, the hotels typically offer free Wi-Fi and access to on-site laundry facilities, which are often appreciated by families traveling with young children. In many locations, there are outdoor spaces, swimming pools, and recreational areas where children can play and families can gather. Some Residence Inn hotels also provide convenient access to nearby parks and family-friendly attractions. For more specific details on amenities offered at a particular location, it is advisable to check the current Residence Inn by Marriott website, as amenities may vary by property....

Dining and Breakfast

Is breakfast included in the room rate?

At Residence Inn by Marriott, breakfast is typically included in the room rate for guests. The hotel offers a complimentary hot breakfast...

Do the rooms have kitchen facilities?

Yes, the rooms at Residence Inn by Marriott are specifically designed to accommodate guests who require more than just basic amenities....

Connectivity and Services

Is Wi-Fi available at Residence Inn?

Yes, Residence Inn by Marriott offers complimentary Wi-Fi access in all of its guest rooms and public areas. This service is designed...

Do you offer a shuttle service?

Residence Inn by Marriott locations may offer different amenities and services, including shuttle services, depending on the specific...

What is the Marriott Bonvoy rewards program?

The Marriott Bonvoy rewards program is a loyalty program offered by Marriott International, which encompasses various brands under Members can redeem these points for various rewards, including free hotel nights, room upgrades, or exclusive experiences. The program also offers tiered membership levels, which provide increasing benefits and privileges based on the member's level of engagement. These tiers, including Silver Elite, Gold Elite, Platinum Elite, Titanium Elite, and Ambassador Elite, come with perks such as late checkouts, complimentary breakfast, and bonus point earning opportunities. In addition to hotel stays, members can enjoy benefits through partnerships with various businesses, allowing them to earn and redeem points in multiple ways. To learn more about the specific details of the program and to sign up, individuals may visit the current web page dedicated to Marriott Bonvoy....

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