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Rawlings Customer FAQ

Top Answers & How-to Guides

What is Rawlings's Phone Number?

The question we are asked most often is about how to talk to Rawlings customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a size chart available for Rawlings gloves?

Yes, Rawlings provides a size chart for their gloves to help customers choose the appropriate size for their needs. The size chart...
Ask any question you have about Rawlings customer service, get an answer now.

Policies and Shipping

What is the return policy for Rawlings products?

The return policy for Rawlings products generally allows customers to return items within a specific time frame, typically 30 days For items that are defective or damaged upon arrival, customers may be eligible for a return at no additional charge. In such cases, it is often recommended to check the current information on the Rawlings website for specific procedures, as they may vary based on the type of product or the store from which the item was purchased. Keep in mind that personalized or custom items may have different policies and might not be eligible for return. To ensure you have the most accurate and updated information regarding returns, visiting the Rawlings website is a good practice. There you can find specific guidelines that apply to your situation....

How long does it take to process and ship an order?

The processing and shipping time for an order from Rawlings can vary depending on several factors, including the specific product ordered, It is important to consider that during peak seasons, such as holidays or major sporting events, processing and shipping times may be extended. Rawlings provides tracking information once the order is shipped, allowing customers to monitor the status of their delivery. For the most accurate and up-to-date information regarding order processing and shipping, it may be beneficial to refer to the current web page on Rawlings' website, where detailed shipping policies and timelines are outlined....

Are there any discounts or promotions available?

Rawlings often provides discounts and promotions through various channels, including their official website and social media platforms....

Can I track the status of my order?

Rawlings allows customers to track their orders conveniently. Once an order has been placed, customers typically receive an email confirmation...

Do you offer international shipping?

Rawlings does have options for international shipping, although the specific details may vary depending on the product and destination....

Customization and Retail

Can I personalize or customize a Rawlings product?

Rawlings offers a variety of options for personalization and customization of their products, particularly in categories such as gloves, It is also worth noting that customization options might be subject to availability and may have additional fees. To find out more about the exact customization possibilities and any related details, it is advisable to check the current Rawlings website. There, one can explore the available products and customization features to see what best suits individual needs....

Where can I find care instructions for my Rawlings product?

Rawlings typically provides care instructions for their products on their official website. This information can vary depending on...

How can I find a retailer near me that sells Rawlings products?

To find a retailer near you that sells Rawlings products, it is often most effective to visit the official Rawlings website. They typically...

What types of Rawlings gear are recommended for beginners?

For beginners interested in Rawlings gear, there are several essential items to consider that can enhance their experience in baseball Another important piece of equipment is a bat. Rawlings has a wide selection of youth bats designed specifically for beginners, featuring lightweight construction that allows for better swing speed and control. When choosing a bat, it is essential to select the appropriate length and weight to match the player's height and strength. It is also advisable for beginners to invest in protective gear, such as batting helmets and mouthguards, to ensure safety while playing. Rawlings offers helmets that provide excellent protection along with comfort features, making them a popular choice among young athletes. For training, Rawlings provides various training aids such as practice balls and fielding trainers that can help develop skills in a fun and effective manner. To explore the full range of products available, one may consider browsing the current website of Rawlings for detailed descriptions and specifications....

Product Information

What is the warranty on Rawlings products?

Rawlings offers a limited warranty on many of their products, which typically covers defects in materials and workmanship. The duration...

What is the difference between leather and synthetic materials for Rawlings products?

When it comes to Rawlings products, especially in the realm of baseball and softball gear, the choice between leather and synthetic On the other hand, synthetic materials, such as polyurethane and other blends, provide a more budget-friendly option while still delivering a level of performance that many players seek. Synthetic gear tends to be lighter and often requires less break-in time compared to leather. This can be advantageous for younger players or beginners who may favor ease of use. Additionally, synthetic materials are generally more resistant to moisture and do not suffer as much from weather conditions, making them a practical choice for those playing in varied climates. Ultimately, the decision between leather and synthetic materials for Rawlings products depends on the player’s experience level, preferences, and budget. Individuals looking for a more traditional experience may gravitate towards leather, while those seeking convenience and flexibility may prefer synthetic options. It can be helpful to explore current offerings and find the ideal fit for personal playing style. For detailed product descriptions, visiting the Rawlings website may provide more specific insights....

Are Rawlings products suitable for professional use?

Rawlings products are highly regarded in the sporting community and are widely recognized for their quality and performance, making Rawlings ensures its products meet the demands of competitive play, employing advanced materials and manufacturing techniques to enhance performance. For instance, Rawlings baseball gloves are designed with superior craftsmanship, featuring top-quality leather that provides excellent feel and durability. Similarly, their bats are engineered for optimal balance and power, catering to the requirements of serious players. Professional athletes trust Rawlings because of the brand's commitment to innovation and quality. It is also worth noting that many top leagues officially endorse Rawlings gear or utilize it for their teams. If you wish to explore specific product options or inquire about professional endorsements, checking the current website may provide useful information regarding their offerings and any specific lines designed for professional play....

Can I use a Rawlings glove for both baseball and softball?

Rawlings produces gloves specifically designed for both baseball and softball, and while there are some similarities between them, It is possible to use a Rawlings glove designed for one sport in the other, but it may not provide the optimal performance for either game. For example, a baseball glove might not handle the larger softball as effectively, and vice versa. Players may choose to cross-utilize gloves, especially in recreational play, but it is generally recommended to use a glove specifically designed for the sport being played for the best experience. For more detailed specifications on Rawlings gloves, visiting the current web page can provide helpful insights....

Is there a size chart available for Rawlings gloves?

Yes, Rawlings provides a size chart for their gloves to help customers choose the appropriate size for their needs. The size chart...

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