What should I do if my debit or credit card is lost or stolen?

If a debit or credit card from Randolph Brooks Federal Credit Union is lost or stolen, it is important to take immediate action to protect your account. First, you should assess the situation and determine whether you can locate the card. If you cannot find it, you should consider the card to be compromised. The next step would be to report the loss or theft as soon as possible. Randolph Brooks FCU typically offers options to report lost or stolen cards through their website or mobile app, where you may find contact information for their member services department. It is crucial to monitor your account statements regularly for any unauthorized transactions. If you notice any, you should report them to the financial institution immediately. After reporting the card loss or theft, Randolph Brooks will likely assist you in blocking the old card and issuing a replacement card to ensure your accounts remain secure. To ensure you have the most accurate information regarding their specific procedures, it is advisable to check the current web page for contact information and further guidance. Taking swift action can help mitigate any potential loss or fraud.