What is the procedure for handling gift returns?

When it comes to handling gift returns at Rainebrooke.com, there are specific procedures in place to ensure a smooth process for both the giver and the recipient. Generally, items purchased as gifts can be returned within a specified timeframe, typically within thirty days from the date of shipment. It is important to know that the original packing slip or receipt may be required to facilitate the return process. To initiate a gift return, the recipient should first visit the returns section on the Rainebrooke website. Here, they will find detailed instructions on how to return an item. The recipient may be asked to provide order details, such as the order number and the email address used for the purchase. Once the return request is submitted, they will typically receive a confirmation and instructions on how to return the item, including whether a prepaid shipping label is provided. After the item is received and processed, the return is usually completed with either an exchange or a refund, depending on the recipient's preference. For the most accurate and up-to-date information, it may be helpful to check the relevant pages on the Rainebrooke website to ensure that all guidelines are followed.