Service Issues
How do I report a power outage?
To report a power outage to Public Service of New Hampshire, one should typically use the designated methods provided by the company.
Additionally, many utility companies, including Public Service of New Hampshire, may offer an online platform where customers can report outages. This online option often allows users to submit their outage information directly through the company's website or a dedicated mobile application.
It is also helpful to check on their current web page for any updates regarding ongoing outages and the estimated restoration times, as these can vary depending on the extent of the issue. Sometimes, outages can affect large areas, and knowing the estimated restoration time can help customers plan accordingly. For the most accurate and up-to-date contact information and methods for reporting outages, visiting the official website is always a good practice....
What should I do if I smell gas in my home?
If an individual detects the smell of gas in their home, it is crucial to take immediate action, as this situation can present serious
Once outside, it is important to avoid any actions that could ignite a fire or create a spark. This includes not using electrical devices such as light switches or phones, as well as avoiding any open flames or smoking.
After reaching a safe location, the individual or someone else should call emergency services or the gas company to report the gas leak. It is important to provide clear information about the situation, including the location and any details about the gas smell.
Public Service of New Hampshire is not directly responsible for handling gas-related emergencies, but they may provide helpful resources or information related to utility services. Therefore, visiting the current web page for Public Service may provide relevant contact information and additional guidelines on the matter. Remember, responding quickly and safely is vital in any situation involving the smell of gas....
What should I do in an emergency involving electricity?
In the event of an emergency involving electricity, it is crucial to prioritize personal safety and the safety of others around you.
If there is an electrical fire, it is important to evacuate the building immediately if it is safe to do so. Do not attempt to extinguish the fire with water, as that can exacerbate the situation. Instead, try to use a fire extinguisher if you are trained to do so and the fire is manageable.
In cases of downed power lines or other hazardous situations, it is advisable to keep a safe distance and avoid approaching the area. Downed lines can pose serious risks, including the potential for electrocution. Contact local authorities or emergency services in these situations.
If your situation involves severe injury due to electrical shock, seek immediate medical assistance.
It is recommended to document the incident and, if necessary, report it to the relevant utility provider. For those requiring further assistance or specific information regarding their services, visiting the official Public Service of New Hampshire website can be a useful resource for current contact details and safety guidelines....
Account Management
How do I transfer my service to a new address?
To transfer service to a new address with Public Service of New Hampshire, a customer typically needs to follow several steps to ensure
In many cases, Public Service recommends scheduling the transfer at least a few days in advance to allow for any necessary adjustments or installations related to the new address. Once the request is submitted, the customer should receive a confirmation of their service transfer, which may include information regarding any changes to their billing or account status.
For the most current procedures and required information, it is often helpful to visit the official website of Public Service of New Hampshire, where detailed instructions and contact information can be found....
Energy Programs
How do I read my electric meter?
Reading an electric meter is a straightforward process, and it can be quite useful for individuals interested in monitoring their energy
For an analog meter, you will see a series of dials that rotate. The dials may appear similar to a clock, and each one represents a different digit in the total kilowatt-hours used. When reading an analog meter, you should read the dials from left to right. Take note of the number each dial points to, but if the pointer is between two numbers, you note the lower of the two numbers. If the pointer is exactly on a number, you check the dial to the right. If that dial has passed zero, you still take the lower number; if it has not, you take the higher number.
Digital meters are much simpler as they generally display the total kilowatt-hours used as a numerical reading. You simply write down the number as displayed. If a decimal point is present, you do not include the decimal or any numerals after it in your reading.
Understanding usage by reading the meter can enable customers to spot trends and estimate bills, which can be helpful in managing energy consumption. For specific information or assistance related to your particular meter type, the current Public Service of New Hampshire website may provide useful resources or contact information....
What services does Public Service of NH provide?
Public Service of New Hampshire, often referred to as PSNH, offers a variety of services primarily focused on delivering electric utility
In addition to electricity supply, Public Service of New Hampshire also provides various programs and resources aimed at energy efficiency and conservation. These programs may include rebates for energy-efficient appliances, home energy audits, and incentives for upgrading to more energy-efficient heating and cooling systems. The goal of these initiatives is to help customers reduce their overall energy consumption and save money on their utility bills.
Furthermore, Public Service of New Hampshire offers various support services to assist customers better manage their energy use. This might include budget billing options, payment plans, and assistance programs for low-income customers to ensure that essential services remain accessible to all. Public Service of New Hampshire is committed to providing reliable electric service while also promoting sustainability and energy-saving practices.
Customers interested in more detailed information about specific services, programs, and eligibility may want to visit the current Public Service of New Hampshire website for the most accurate and up-to-date resources....
Are there any energy-saving programs or incentives offered?
Public Service of New Hampshire, often referred to as PSNH, provides various energy-saving programs and incentives designed to help
The company is committed to promoting energy conservation and supports multiple initiatives aimed at residential, commercial, and industrial customers. For residential customers, programs may include rebates for energy-efficient lighting, smart thermostats, and energy audits to identify areas for potential savings within the home.
Additionally, for businesses, Public Service of New Hampshire may offer customized energy efficiency programs tailored to specific operational needs, which can help offset operational costs and reduce energy use.
It is important for customers to stay updated on any new or seasonal offerings, as these programs may evolve over time. Therefore, customers are encouraged to visit the official website of Public Service of New Hampshire for the most current information on energy-saving programs and incentives, along with details about eligibility and application processes. This resource will provide comprehensive information and guidance on how customers can participate in and benefit from available energy-saving opportunities....
Are there renewable energy options available for customers?
Public Service of New Hampshire offers various renewable energy options for its customers, reflecting a growing commitment to sustainability
Additionally, Public Service of New Hampshire provides options for customers interested in renewable energy credits. These credits represent the environmental benefits of renewable power generation and can often be purchased to offset the environmental impact of conventional energy usage. This allows customers to claim their support for renewable energy, even if they are not generating their own power.
Customers who are interested in generating their own renewable energy can also look into various incentives and programs offered that may help in the installation of solar panels or other systems. There may be state and federal incentives available to make these investments more accessible.
For specific programs, details, and eligibility requirements, it would be beneficial to visit the official Public Service of New Hampshire website where current information is provided....
Billing and Payments
What should I do if I receive a high bill?
If a customer receives a high bill from Public Service of New Hampshire, there are several steps they can take to address the situation.
Next, customers may want to examine their home’s energy consumption habits. This can involve looking into whether there have been any changes in usage, such as the addition of new appliances or extended use of heating or cooling systems. Customers can also consider conducting an energy audit, which may help identify areas where energy efficiency can be improved.
If the high bill remains a concern, customers may contact Public Service of New Hampshire for assistance. They might inquire about payment options, such as payment plans, or any available assistance programs that could facilitate financial relief.
Additionally, taking a look at the PSNH website can provide further information, including details on energy efficiency programs and tips on reducing electricity use. Being proactive in understanding one's bill and energy usage can help customers find solutions to high billing issues....
What are the payment options available for my electric bill?
Public Service of New Hampshire offers a variety of payment options for customers to help make the payment process as convenient as
Another option is to set up automatic payments, allowing customers to have their bills paid automatically each month from their chosen bank account or credit card. Paying by mail is also available, where customers can send their payments to the address provided on the bill using a check or money order.
In addition to these methods, many customers may also choose to pay in person at designated payment locations or authorized payment centers. To find the most current information on payment options or any new services that may be available, it is advisable to check Public Service of New Hampshire's website. This site will provide the most accurate and up-to-date details regarding payment methods and any associated fees....
How can I set up automatic bill payment?
To set up automatic bill payment with Public Service of New Hampshire, customers typically need to follow a straightforward process.
It is common for Public Service of New Hampshire to offer several methods for automatic payments such as direct debit from a checking or savings account or credit card payments. The website may also provide a secure portal where customers can manage their payment preferences.
Once the customer has completed the enrollment process, they will typically receive confirmation that their automatic payments have been successfully scheduled. It is advisable for customers to monitor their statements to ensure that payments are being processed correctly. If customers have any questions about their specific account or the setup process, they may want to look for further guidance on the Public Service of New Hampshire website. This will provide the most current and relevant information available....
Customer Assistance
Are there any discounts available for senior citizens or low-income households?
Public Service of New Hampshire offers various programs and discounts that may assist senior citizens and low-income households with
Additionally, Public Service of New Hampshire has the Need-Based Discount program, which could provide further assistance to eligible residential customers. This specific program aims to reduce the monthly electric rates for qualifying low-income households, helping to ease the financial burden of energy expenses.
Furthermore, seniors may qualify for specific savings related to energy-efficient upgrades or appliances through various initiatives that Public Service promotes from time to time. These efforts are intended to improve energy efficiency and, in turn, lower energy bills.
For the most accurate and current information regarding these programs and other potential discounts, it may be beneficial to visit Public Service of New Hampshire's official website. There, individuals can find details on eligibility requirements, application processes, and further assistance options that may be available. It is always advisable to stay informed about potential savings that could help ease energy costs....