What should I do if I can’t access my unit?

Asked a month ago
If an individual is unable to access their storage unit at Proguard Storage, there are several steps that can be taken to troubleshoot the situation. First, it is advisable to check if the gate hours have changed or if there are any restrictions in place that might affect access. The facility may have specific hours for accessing storage units, and it is important to ensure that the visit falls within these times. If the access issue is related to a lost key or malfunctioning lock, it is often recommended to verify the details of the lease agreement, as it may outline the procedure for resolving such matters. In instances of gate access issues, such as malfunctioning equipment or security codes not functioning, the best course of action is to refer to the latest information available on the Proguard Storage website, which may provide relevant updates or contact options for further assistance.
Jeff Whelpley is the editor / author responsible for this content.
Answered Oct 22, 2025

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