What happens if I forget my access code or lose my key?
If an individual forgets their access code or loses their key for a unit at Sun Valley Self Storage, there are procedures in place to assist with these situations. Typically, the facility emphasizes the importance of maintaining secure access to units, so it is advisable to keep the access code and key in a safe place. For access codes, the storage facility may have methods for verifying a tenant's identity, which may include answering security questions or providing identification.
In the case of a lost key, many self-storage facilities, including Sun Valley Self Storage, may offer a lock-replacement service. This generally involves having the tenant provide proof of identity and ownership of the unit, after which the facility can cut the lock and provide a new one. While specific policies and steps may vary, securing a new key or recovering access typically involves confirmation of ownership to maintain the security of each individual storage unit.
For the most accurate and up-to-date information regarding procedures for forgetting access codes or losing keys, it is beneficial to refer to the pertinent sections of the current website or review the terms of service provided during the rental agreement.

Answered Aug 31, 2025
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