What should I do if my bill seems higher than usual?

If a customer notices that their bill from Portland General Electric Company appears to be higher than usual, there are several steps they can take to investigate the situation. First, it is advisable to carefully review the bill to ensure there are no errors in the charges. This includes checking the billing period, usage details, and any applicable rates or fees. Next, it may be helpful to compare the current bill with previous bills to identify any significant changes in usage or charges. Factors such as seasonal temperature variations can impact energy consumption. Increased usage due to changes in lifestyle, new appliances, or additional rooms may also contribute to a higher bill. Customers can also consider checking for energy efficiency tips on the company's website, as these resources often provide useful advice on reducing energy consumption. Furthermore, some customers may find it beneficial to look for any applicable budget plans or payment assistance options if they are experiencing financial difficulties related to their energy costs. For more specific concerns or inquiries, visiting the company's official website will provide the most accurate and up-to-date contact information for direct assistance.