What can I do if my bill seems higher than usual?

If a customer has noticed that their Hawaiian Electric Company bill is higher than usual, there are several steps they can take to investigate the issue. First, it is advisable to compare the current bill to previous bills to identify any notable differences in charge amounts. Customers should pay attention to the electricity usage recorded, as higher consumption is often a primary factor contributing to an increased bill. Another helpful action is to review any recent changes in household or business activities that could have affected electricity usage, such as the addition of new appliances or increased occupancy. Hawaiian Electric Company also offers resources that can assist customers in managing their energy usage. Customers might consider checking online for energy-saving tips that can help reduce consumption. Additionally, there may be tools available for monitoring usage in real-time. If the bill still appears unusually high after these considerations, customers are encouraged to explore the Hawaiian Electric website to find relevant contact information for further assistance. This can help clarify any concerns and ensure accurate billing.