Updated

Polo Ralph Lauren Customer FAQ

Top Answers & How-to Guides

What is Polo Ralph Lauren's Phone Number?

The question we are asked most often is about how to talk to Polo Ralph Lauren customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Polo Ralph Lauren have a loyalty program?

Polo Ralph Lauren has implemented a loyalty program known as the Ralph Lauren Rewards program, designed to enhance the shopping experience...
Ask any question you have about Polo Ralph Lauren customer service, get an answer now.

Gift Card Support

How Do I Check the Balance on My Polo Gift Card?

To check your Polo gift card balance online, you'll need to visit the Polo website and sign in with your username and password. Once...

What Do I Do If My Polo Gift Card Balance Won't Load?

If your Polo gift card's balance won't display properly when you use the company's online gift card balance checker, you should figure...

How Do I Buy a Gift Card from Polo?

Visit the Polo website and sign in or create an account to buy a Polo gift card. Click on the Gift Card icon, then click Buy Gift Cards....

How Do I Request a Refund to a Gift Card from Polo?

Select the Return and Exchange option and fill out all required information about your order and email address to request a refund...

How Do I Send Someone a Polo Gift Card?

Giving someone a Ralph Lauren Polo gift card is a great way to show you are thinking of them, and it's easy using one of two methods....

How Do I Use My Polo Gift Card for My Purchase?

First, check the balance on your card to use a Polo gift card. Log in using your email address and password. Choose an item you wish...

Product and Policy FAQs

What is the return policy for Polo Ralph Lauren?

Polo Ralph Lauren has a return policy that aims to provide customers with a hassle-free experience when it comes to returns. Typically, To be eligible for a return, items should generally be unworn, unwashed, and in their original condition, complete with all tags attached. Certain exceptions may exist for specific items such as swimwear, fragrances, or personalized products that cannot be returned due to hygienic or custom reasons. If an item was purchased on sale or with a discount, it is important to note that return conditions might differ. For promotional items or special collections, customers should refer to any additional guidelines that may apply. Polo Ralph Lauren typically provides customers with flexible return options. Items can be returned in-store at any of their physical retail locations, making it convenient for those who prefer to handle their returns in person. Online returns often involve printing a return label, which can be found on their website. Customers may be responsible for return shipping fees unless the return is due to an error on Polo Ralph Lauren's part, such as receiving the wrong item. For the most accurate information, it is advisable for customers to consult the official return policy section on the current Polo Ralph Lauren website, as policies may be updated or modified. This ensures that customers have the most relevant details regarding their returns, exchanges, or inquiries....

What payment methods does Polo Ralph Lauren accept?

Polo Ralph Lauren typically accepts a variety of payment methods to accommodate customers' preferences. Customers can often use major...

What is the sizing chart for Polo Ralph Lauren products?

Polo Ralph Lauren offers a comprehensive sizing chart that can help customers find the perfect fit for their products. The sizing chart For instance, men's sizing may range from small to extra-large, with specific measurements associated with each size. Women’s sizing often includes misses, petites, and plus sizes, with distinct measurements tailored to each category. The children's section typically categorizes sizes by age or height. To access the most accurate and up-to-date sizing information, customers can visit the Polo Ralph Lauren website, where they will find a detailed sizing chart for all categories of apparel. It is advisable for customers to take their own measurements and compare them with the sizing chart to ensure the best possible fit for any Polo Ralph Lauren products they wish to purchase....

Are there any sales or promotions currently available at Polo Ralph Lauren?

Polo Ralph Lauren frequently offers various sales and promotions throughout the year, including seasonal discounts, clearance events, To discover the most current sales or promotions, it is advisable to visit the official Polo Ralph Lauren website. On the website, customers can often find a dedicated section for sales or promotions that highlights the latest offers available. Additionally, signing up for the Polo Ralph Lauren newsletter could be beneficial, as subscribers often receive notifications about upcoming events and exclusive discounts. It is also possible to explore potential promotions at authorized retailers that carry Polo Ralph Lauren products, as they may have their own sales events. For the most accurate and up-to-date information regarding ongoing promotions, checking the official website is a great starting point....

Are Polo Ralph Lauren products eligible for warranty?

Polo Ralph Lauren offers a warranty on their products that cover defects in materials and workmanship under normal use. However, this...

Does Polo Ralph Lauren have a loyalty program?

Polo Ralph Lauren has implemented a loyalty program known as the Ralph Lauren Rewards program, designed to enhance the shopping experience...

Order Information

Can I track my order from Polo Ralph Lauren?

Yes, customers can track their orders from Polo Ralph Lauren. Once an order is placed, you will typically receive a confirmation email Polo Ralph Lauren also has an option on their website where customers can log into their accounts to view order history, including tracking information for current orders. If you do not have an account or are having trouble finding your order status, it is advisable to look for the tracking information on the official website or the order confirmation email. This can offer you the most accurate and up-to-date details regarding your shipment....

How long does it take to receive my order from Polo Ralph Lauren?

The delivery time for an order from Polo Ralph Lauren can depend on several factors, including the shipping method selected at checkout...

Can I cancel or change my order from Polo Ralph Lauren?

Polo Ralph Lauren has specific policies regarding order cancellations and changes that customers may find important to understand. However, if someone finds themselves in a situation where they need to cancel or change an order shortly after placing it, it is a good idea to act quickly. This might involve checking the order status and seeing if there is an option for modification. Polo Ralph Lauren typically provides information regarding order modifications on their website. For those seeking more detailed information or specific assistance related to a particular order, it may be helpful to visit the official website of Polo Ralph Lauren, where contact information is usually available for direct inquiries. This can offer customers additional guidance tailored to their unique situations....

Does Polo Ralph Lauren offer international shipping?

Polo Ralph Lauren does offer international shipping options for its customers, allowing them to enjoy a wide range of products outside Moreover, it is important to note that while the website may provide information on estimated shipping times and costs, additional duties or taxes may apply upon delivery, depending on the destination country. This means that customers should be prepared for potential extra charges that may not be included during the checkout. For the most accurate and up-to-date information regarding international shipping options, customers are encouraged to visit the official Polo Ralph Lauren website. There, one can find detailed insights on the shipping policies, locations served, and any restrictions that might apply....

Help me with my Polo Ralph Lauren customer service issue

Ask any question you have about Polo Ralph Lauren customer service. We will do our best to get you answers right away.
We look to the Polo Ralph Lauren issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Polo Ralph Lauren issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated