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Performance-PCs Customer FAQ

Top Answers & How-to Guides

What is Performance-PCs's Phone Number?

The question we are asked most often is about how to talk to Performance-PCs customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I leave a review for a product?

To leave a review for a product at Performance-PCs, you can follow a straightforward process. First, locate the specific product page You will generally be prompted to provide a rating, along with your feedback regarding your experience with the product. Be sure to share your thoughts about the product's quality, performance, and any specific features that stood out to you. It is advisable to convey your experience in a clear and concise manner, which can help other customers make informed decisions. Additionally, you may want to revisit the Performance-PCs website for the most current information regarding their review process, as it may change over time. Your feedback can be valuable to both the company and future customers....
Ask any question you have about Performance-PCs customer service, get an answer now.

Products and Services

What types of computer parts do you offer?

Performance-PCs offers a wide variety of computer parts to cater to different needs and preferences. Their inventory typically includes Performance-PCs also carries a range of accessories and peripherals, including cables, adapters, and thermal paste, which are vital for ensuring optimal performance and connectivity. Furthermore, they feature products designed specifically for custom builds, such as RGB lighting and modding supplies that enhance the aesthetic appeal of personalized rigs. This diverse selection allows customers to find everything they need for high-performance computing, whether they are gamers, content creators, or simply looking to enhance their productivity. For the most accurate and up-to-date information about the exact offerings, it is advisable to check their current web page, as inventory may change frequently to align with market trends....

What brands do you sell?

Performance-PCs offers a wide variety of brands to cater to diverse customer needs in the realm of computer performance and upgrades....

Can I purchase parts in bulk?

Performance-PCs is known for providing a wide range of high-quality components for various computing needs. When it comes to purchasing To get the most accurate and detailed information regarding bulk purchases, it is advisable to visit the current Performance-PCs website where you can find pertinent information or possibly a dedicated contact section. This allows you to explore whether there are any specific policies in place for bulk orders and any additional requirements you might need to fulfill for such purchases....

Do you offer warranties on the parts?

Performance-PCs typically provides warranties on the parts offered through their website. Warranties can vary depending on the specific...

Order Assistance

Can I get assistance with building my own PC?

Many individuals seek guidance when building their own personal computer, and there is a wealth of information available that can be Additionally, there are numerous user forums and community discussions online that can provide insight and personal experiences related to PC building. Engaging with these resources can help clarify questions and bolster confidence in selecting parts that match specific performance needs. Furthermore, it may be beneficial to consult online guides or video tutorials that outline the assembly process step by step. By utilizing these resources, one can gain the knowledge needed to build a high-performance personal computer successfully. For specific inquiries, checking the current web page for additional contact information might prove useful....

How can I track my order?

To track an order with Performance-PCs, customers typically receive a confirmation email after their purchase that includes tracking Additionally, Performance-PCs may provide an order tracking feature on their website, allowing customers to view their order history and status. For the most accurate information regarding their specific order, it is advisable for customers to visit the official Performance-PCs website. There, they can find the necessary sections related to order tracking and customer service, which may help them obtain further assistance if needed. Always check the website for any specific instructions or updates related to order tracking, as procedures may change over time....

What is the average shipping time for orders?

The average shipping time for orders from Performance-PCs can vary based on several factors, including the chosen shipping method, It is important to keep in mind that unforeseen circumstances, such as weather delays or disruptions in logistics, may impact the delivery schedule. To gain a more precise estimate based on specific items and locations, customers are encouraged to review the shipping information available on the Performance-PCs website. There, you will find additional details that may help clarify anticipated shipping times for your specific orders....

Do you offer express shipping options?

Performance-PCs does provide various shipping options to cater to different customer needs, including express shipping. The exact availability...

Payments and Promotions

What payment methods do you accept?

Performance-PCs accepts a variety of payment methods to provide convenience to their customers. Typically, customers can pay using It is always advisable for customers to check the most current information regarding accepted payment methods directly on the Performance-PCs website, as these options can change or vary based on location. The payment section of their site typically offers a comprehensive overview of what methods are available, ensuring that customers can make informed decisions when finalizing their purchases. By providing multiple payment methods, Performance-PCs strives to make the shopping experience as seamless and enjoyable as possible....

Are there any current promotions or discounts?

Performance-PCs often runs various promotions and discounts on a wide selection of products. These promotions can include seasonal...

How can I leave a review for a product?

To leave a review for a product at Performance-PCs, you can follow a straightforward process. First, locate the specific product page You will generally be prompted to provide a rating, along with your feedback regarding your experience with the product. Be sure to share your thoughts about the product's quality, performance, and any specific features that stood out to you. It is advisable to convey your experience in a clear and concise manner, which can help other customers make informed decisions. Additionally, you may want to revisit the Performance-PCs website for the most current information regarding their review process, as it may change over time. Your feedback can be valuable to both the company and future customers....

Customer Support

What is your return policy?

Performance-PCs has a well-defined return policy designed to accommodate customer needs while ensuring a smooth process for returns. Certain products may be subject to specific conditions regarding returns, particularly items that are custom-built or modified. In most cases, customers are advised to initiate the return process promptly, as this facilitates easier handling. Furthermore, there may be a requirement to obtain a Return Merchandise Authorization, commonly known as an RMA number, which needs to be clearly referenced on the return package. It is also important to note that shipping costs might not be refundable, and customers may be responsible for return shipping fees unless otherwise stated. To understand all the nuances and specifics of the return policy, including any exceptions or special conditions, it is wise to refer to the most current web page for Performance-PCs. They usually have comprehensive details regarding their return procedures and any updates that may apply to your situation....

Do you provide technical support?

Performance-PCs does not directly provide technical support, as their focus is primarily on offering a wide range of performance parts Many users also engage in community discussions, sharing their experiences and troubleshooting tips, which can be a valuable resource for anyone seeking guidance or technical assistance. These discussions may cover a variety of topics, ranging from optimal part configurations to cooling solutions and system builds. If further assistance is needed, it may be advisable to consult online forums or user communities dedicated to PC building and performance. Many individuals in these communities are willing and eager to offer their expertise. For any specific inquiries, one might want to refer to the contact information available on the Performance-PCs website to determine the best way to seek help....

Can I request custom modifications for my order?

Performance-PCs specializes in providing a wide selection of products and components suitable for various computing needs, including It is essential to keep in mind that custom modifications could involve additional costs and may affect the lead time for your order. The best approach would be to explore the current offerings on their website to see if any existing customizable options meet your needs. If you have a specific request in mind, it may also be beneficial to review the frequently asked questions section or the product descriptions for insights on customization possibilities. As Performance-PCs continues to expand its offerings, it is possible that they may accommodate different types of custom requests. For the most accurate and up-to-date information regarding custom modifications, the website may provide additional details or guidance....

How do I know if a part is compatible with my system?

Determining if a part is compatible with your system involves several key factors. First, it is essential to identify your current For example, the motherboard's CPU socket type must match the processor you plan to install. Furthermore, you should check the memory slots to ensure that the RAM modules you are considering are compatible in terms of type, speed, and maximum capacity that the motherboard can support. Another crucial aspect is the power supply unit's wattage. You must ensure that your power supply can deliver enough power for any new components, especially graphics cards, which often require more energy. Online compatibility tools can be beneficial, and many websites have lists of compatible parts for specific motherboards. Performance-PCs offers a wide variety of parts, so it is advisable for users to explore the information available on their current web page. This can provide insights and details that will assist in making informed decisions regarding compatibility....

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