How can I track the status of my order?

Asked 2 years ago
To track the status of an order placed with Pens.com, customers typically receive a confirmation email after placing their order, which includes details about the order and tracking information. This email is the first point of reference for tracking your order. Additionally, if a customer logs into their account on the Pens.com website, they can find their order history, which should include the current status of their shipment. For orders placed as a guest, the tracking information is usually found in the confirmation email as well. It is advisable to check the website for any specific instructions or updates on tracking orders, as processes may change. Should you need more assistance regarding tracking, the current web page may provide useful contact information for further inquiries.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 16, 2025

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