What do I do if I forget my PayPal password?

Asked 6 months ago
If an individual forgets their PayPal password, there are several steps that can be taken to regain access to their account. First, they should navigate to the PayPal login page and click on the "Forgot your password?" link. This will prompt the user to enter their email address associated with the PayPal account. Once the email address is submitted, PayPal will send an email containing a link to reset the password. The user must open this email and follow the instructions provided in order to create a new password. When creating a password, it is important to choose a strong password that meets the security requirements set by PayPal. If an individual does not receive the reset email, it is advised to check the spam or junk folder, as it may sometimes end up there. In cases where the user encounters any difficulties, they can visit the current PayPal website for more detailed assistance and information.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jun 14, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact PayPal (UK)?

If you need to talk to PayPal (UK) customer service, now that you have the answers that you needed, click the button below.
Contact PayPal (UK)

PayPal (UK)

Find a list of many popular PayPal (UK) questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
PayPal (UK) Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!