How can I dispute a transaction on PayPal?
To dispute a transaction on PayPal, a user must first log in to their PayPal account. Once logged in, they should navigate to the "Activity" section, which provides a history of all their transactions. Here, the user can find the specific transaction they wish to dispute. It is essential to select the transaction and click on the "Report a problem" option, usually located near the transaction details.
Following this, the user will need to choose the type of dispute they want to file. PayPal offers several options depending on the nature of the issue, such as unauthorized transactions or items that were not received. After selecting the appropriate option, the user should provide the necessary information to support their claim, including any relevant details or documentation.
Once the dispute is submitted, PayPal will review the case and will generally communicate updates via email. It is important for the user to keep an eye on their email for any requests for additional information from PayPal during the review process. Users should also be aware that there are time limits for disputing transactions, which usually is within 180 days of the transaction date. Details about specific policies and procedures can usually be found on the official PayPal website, so it may be beneficial to consult the current PayPal page for further guidance on disputes.

Answered Jun 14, 2025
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to contact PayPal (UK)?
If you need to talk to PayPal (UK) customer service, now that you have the answers
that you needed, click the button below.
Contact PayPal (UK)