What should I do if I received the wrong part?

If you received the wrong part from Partsgeek.com, the first step is to carefully review the order confirmation and the part that was delivered. Ensure that you compare the part number, description, and specifications to verify that it does indeed differ from what you ordered. It is essential to document this discrepancy with photographs, as these may be useful if you need to provide evidence later. Next, it is advisable to visit the website and look for the section that pertains to returns or exchanges. Partsgeek.com typically has a return policy that outlines the steps for reporting issues like incorrect parts. This section will provide you with specific instructions on how to proceed, including any required forms or information you need to provide. After reviewing the return policy, ensure you follow the instructions to initiate the return process. This may include filling out a return request form, providing your order number, and specifying the reason for the return. Keep in mind that it is important to initiate this process in a timely manner, as most companies have a time limit on returns. Following these steps can help facilitate a smooth resolution to the issue of receiving the wrong part.