Old National Bank Customer FAQ

Enrolling in online banking with Old National Bank is a straightforward process that allows customers to manage their accounts conveniently Once on the appropriate page, users usually need to locate the enrollment section. This may prompt them to provide essential information such as their name, Social Security number, and account number. After entering the required information, it is common for customers to create a username and password for their online banking account. Following this, customers may need to agree to the terms and conditions. After submission, individuals might receive a confirmation message, and they may need to verify their identity before their online banking access is fully activated. It is wise to check the website for any updates or specific instructions regarding the enrollment process, as procedures may change. Therefore, visiting the current web page to find the latest information and resources is advisable....

To reset an online banking password for Old National Bank, it is important to follow a few straightforward steps to ensure a smooth Users might be prompted to enter their username, email address, or other identifying information for verification purposes. After successfully providing the required information, an email or text message containing instructions to reset the password will usually be sent. It is essential to check the registered email address or phone for this communication. After following the link or instructions provided, users can create a new password. It is recommended to follow the guidelines provided for creating a strong and secure password. For more detailed and specific information, it may be beneficial to refer to the Old National Bank website directly for any additional steps or requirements related to resetting the password....

Yes, Old National Bank offers a mobile banking application that provides customers with convenient access to their banking services...

Old National Bank employs a variety of security measures to ensure the safety of its online banking services. These measures are designed Additionally, Old National Bank uses encryption technology to safeguard data transmitted over the internet. This means that any information exchanged between the customer and the bank is converted into a secure format, making it difficult for unauthorized parties to intercept or access that information. The bank also continually monitors accounts and transactions for suspicious activity. In the event that unusual behavior is detected, customers may receive alerts to verify their transactions and ensure that any potential fraud is quickly addressed. Furthermore, customers are encouraged to adopt best practices in their own online security, such as using strong, unique passwords and regularly updating them. It is also important for users to keep their devices and software up to date to defend against potential vulnerabilities. For the most current and comprehensive information regarding security measures in place, it is advisable to refer to the official Old National Bank website....

Ordering checks for an account with Old National Bank is a straightforward process. Customers typically have several options available In addition to online ordering, customers can also visit a local branch of Old National Bank and place their order in person. Bank representatives will be able to assist with selecting the appropriate checks and completing the order. It is also important to note that certain accounts may include a limited number of checks, while others may require a fee for additional check orders. For the most accurate and up-to-date information regarding check ordering, customers can refer to the Old National Bank website, where further details and contact information are available....

Disputing a transaction with Old National Bank typically involves several steps designed to ensure that the process is thorough and The account holder can then initiate the dispute process by contacting Old National Bank. During this stage, it is advisable to provide all pertinent details regarding the transaction, including the date, amount, and reason for the dispute. Old National Bank may have specific forms or guidelines for submitting a dispute, so checking their official website may provide useful information. After the initial communication, Old National Bank typically investigates the dispute. This investigation may take some time, and the bank will likely communicate updates throughout the process. It is essential for the account holder to remain engaged and respond promptly to any requests for additional information. Overall, the key is to be organized and proactive throughout the dispute process for the best chance of resolution....

Old National Bank offers a variety of account options that can be opened online, catering to different financial needs and preferences. For those interested in managing their money for the long term, Old National Bank also provides various options for certificates of deposit, which typically offer higher interest rates in exchange for keeping funds deposited for a predetermined period. Furthermore, there are options available for business accounts, which include checking and savings accounts tailored to the unique needs of businesses. To explore the specific account types and their features, it is best to visit the current Old National Bank website, where one can find detailed information and the online application process....

Old National Bank offers a variety of options for setting up alerts on account transactions. These alerts can help customers stay informed...

To report a lost or stolen debit card for an account held with Old National Bank, customers typically need to take immediate action When reporting a lost or stolen card, it is essential to have your account information readily available, as this may be necessary to verify your identity. The bank will likely deactivate the lost card and may also assist you in ordering a replacement card to ensure your ongoing access to your accounts. For the most accurate and up-to-date information regarding this process, it is advisable to visit oldnational.com. This site can offer current contact information and any additional steps that may be required. Taking swift action to report a lost or stolen card can help prevent unauthorized transactions and protect your financial assets....

Old National Bank provides a variety of credit cards tailored to meet different financial needs and preferences. They typically offer The personal credit cards often come with attractive benefits such as travel rewards, low introductory rates, and flexible payment options. Rewards credit cards usually feature points systems, where users can earn rewards for every dollar spent on purchases, and redeem these points for travel, merchandise, or even statement credits. Additionally, Old National Bank may offer business credit cards aimed at helping small business owners manage expenses, earn rewards, and keep personal and business finances separate. Each type of card typically has its own unique features, costs, and benefits, allowing customers to choose the one that best fits their lifestyle and financial goals. For the most current information on credit card offerings, it is advisable to visit the official Old National Bank website, as this will provide the most accurate and up-to-date details and descriptions of available credit products....

The interest rates for savings accounts at Old National Bank can vary depending on a range of factors, including the type of savings To find the most accurate and up-to-date interest rates, it is advised to visit Old National Bank's official website where they often provide detailed information on the current rates for their savings accounts. Additionally, they may highlight any promotional offers or tiers that can impact the interest earned. By exploring the website, customers can also find resources regarding account features, minimum deposit requirements, and any potential fees related to their savings accounts. This approach will ensure that you have the latest information available tailored to your needs....

Yes, Old National Bank offers the convenience of applying for a loan online. Their user-friendly digital platform is designed to simplify The online application process typically allows individuals to fill out necessary details at their own pace, making it a flexible option for those with busy schedules. Additionally, applicants may be able to track the status of their loan application online. It is important for prospective borrowers to review the terms and conditions associated with the loans as well as to gather necessary documentation beforehand to ensure a smooth application experience. For exact steps and processes, one can refer to Old National Bank's official website, where current guidance and contact information can be found....

Old National Bank typically charges fees for using ATMs that are not part of its own network. These fees can vary depending on whether For the most accurate and up-to-date information regarding specific fees, including the exact amounts and any potential waivers, it is best to consult the bank’s official website. This can provide detailed insights on ATM use, transaction fees, and the services available to customers who use their ATMs regularly....

Yes, Old National Bank offers several methods for its customers to transfer money to other banks. One of the most convenient options Additionally, Old National Bank provides services like wire transfers, which can also be used for sending funds to other banks. Wire transfers are generally processed quickly, often on the same day, making them an efficient choice for urgent transactions. Customers should be aware that fees may apply for wire transfers, and it is always a good idea to check the specific terms and conditions related to your account. For the most accurate and up-to-date information about the methods available for transferring money, including any potential fees and the necessary steps, it is beneficial to visit Old National Bank’s official website. There you will find detailed instructions and helpful resources to assist with your money transfer needs....

The routing number for direct deposits to Old National Bank typically varies by state or region where the account was opened. Each...

To set up direct deposit for your paycheck at Old National Bank, you will typically need to follow a few straightforward steps. First, After obtaining the form, you will typically need to provide your Old National Bank account number, the bank's routing number, and any additional required information. It may also be necessary to indicate how you wish your paycheck to be deposited, such as whether you want the entire amount deposited into one account or divided among multiple accounts. Once you have completed the form, be sure to submit it to your employer for processing. It may take one or two pay cycles for the direct deposit to take effect. For the most current information about setting up direct deposit, it is advisable to visit the Old National Bank website, where additional resources may be available....