Can I cancel or change my order?

Asked 2 years ago
Customers of OJ Commerce do have options for canceling or changing their orders. Typically, once an order is placed, there is a limited time frame during which changes or cancellations can be made. It is essential to act quickly if a customer wishes to make adjustments, as orders may begin processing soon after they are confirmed. To check the specifics regarding the order cancellation or modification policy, customers are encouraged to visit the relevant section of OJ Commerce's website. This section will provide detailed information on procedures and critical time limits for changes to orders, as well as instructions on how to proceed with a cancellation or alteration request. Availability may vary based on the specific circumstances of the order, including its status in the processing queue. Keeping track of order confirmation emails and access to the customer account can also help facilitate any desired changes. Remember, staying informed about the policy can provide clarity and ease during the process.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 3, 2025

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