North Shore University Hospital Customer FAQ

Top Answers & How-to Guides

What is North Shore University Hospital's Phone Number?

The question we are asked most often is about how to talk to North Shore University Hospital customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does North Shore University Hospital have a pharmacy on-site?

Yes, North Shore University Hospital does have a pharmacy on-site to serve the needs of patients and staff. The pharmacy is typically...
Ask any question you have about North Shore University Hospital customer service, get an answer now.

Hospital Services

Does North Shore University Hospital offer telehealth services?

North Shore University Hospital does offer telehealth services to meet the needs of patients who may require remote consultations or...

Are there any support groups available at North Shore University Hospital?

North Shore University Hospital offers a variety of support groups aimed at assisting patients and their families through different In addition, there are often workshops and educational sessions associated with these groups, which can help participants learn coping strategies and gain valuable information about their specific conditions. While the availability of specific support groups may vary based on demand and current health guidelines, interested individuals can find detailed information about existing support groups on North Shore University Hospital's current web page. This resource provides insights into the types of groups available, the schedules, and how to participate. It is beneficial for those looking for a supportive community to connect with others who share similar experiences and challenges in their health journeys....

What services does North Shore University Hospital provide?

North Shore University Hospital offers a comprehensive range of services designed to meet the diverse healthcare needs of its community. One of the key services provided is emergency care, available around the clock for individuals experiencing serious or life-threatening conditions. In addition to emergency services, the hospital features various specialized departments including cardiology, oncology, orthopedics, neurology, and more. This allows for a wide array of diagnostic, therapeutic, and surgical services tailored to the specific needs of patients. North Shore University Hospital also offers maternity services, providing comprehensive care for both expectant mothers and newborns, which includes prenatal care, labor and delivery services, and postpartum support. For those requiring surgical intervention, the hospital features advanced surgical facilities and a skilled surgical team experienced in minimally invasive techniques. In addition to these services, the hospital is dedicated to patient wellness, offering rehabilitation services, outpatient care, and various support programs aimed at helping patients manage chronic conditions and promote overall health. It is always beneficial to check the hospital’s current web page to find detailed information about specific services, visit hours, and any special programs that may be available. These resources can provide up-to-date information and help individuals understand the full range of care offerings at North Shore University Hospital....

Are there any specialty programs available at North Shore University Hospital?

North Shore University Hospital offers a wide array of specialty programs designed to address various medical needs and enhance patient Additionally, North Shore University Hospital is known for its robust cardiology and cardiovascular surgery programs, including cutting-edge procedures for heart ailments. The hospital also emphasizes women's health with specialized services in maternal-fetal medicine and gynecological surgery. In the realm of orthopedics, patients can benefit from specialized programs targeting joint replacements and sports medicine. Furthermore, mental health services are available, emphasizing holistic care for patients dealing with psychological and emotional challenges. For up-to-date information on specific programs, treatments, and their availability, it can be helpful to visit their official website, as it frequently contains the latest details about specialty services and programs provided by the hospital....

Does North Shore University Hospital have a pharmacy on-site?

Yes, North Shore University Hospital does have a pharmacy on-site to serve the needs of patients and staff. The pharmacy is typically...

Patient Information

What should I expect on my first visit to North Shore University Hospital?

Visiting North Shore University Hospital for the first time can be an important experience, and it is natural to have questions about Once you check in, you may be asked to complete some forms, including your medical history, insurance information, and any other relevant details that would be beneficial for your care. After you have completed your forms, you will be directed to the area where your appointment will take place. Depending on the purpose of your visit, you might have a consultation with a physician or undergo specific tests or procedures. The healthcare professionals at North Shore University Hospital are committed to providing high-quality, patient-centered care and will guide you through the process. It is advisable to bring any relevant medical records, a list of current medications, and identification, such as a driver's license or insurance card. You may also want to consider any personal comfort items, such as a sweater or book, as hospital environments can sometimes be chilly or require waiting time. Overall, your first visit to North Shore University Hospital is an opportunity to receive attentive care in a welcoming environment. For more specific information or guidance, it might be helpful to look on the official North Shore University Hospital website....

What languages are spoken by the staff at North Shore University Hospital?

North Shore University Hospital is known for its diverse and multicultural environment, reflective of the community it serves. The...

How can I prepare for a surgical procedure at North Shore University Hospital?

Preparing for a surgical procedure at North Shore University Hospital involves several important steps to ensure a smooth experience. Patients are often advised to follow specific dietary restrictions leading up to the surgery. Typically, the surgical team will provide guidelines on eating and drinking. For many procedures, patients may need to refrain from eating or drinking for a certain period before surgery. It is vital to adhere to these instructions to reduce the risk of complications during the procedure. Additionally, patients should inform their healthcare providers about any medications they are taking, including over-the-counter drugs and supplements. The medical team may recommend adjustments to medications as surgery approaches, particularly for blood thinners or other critical medicines. Arranging for post-operative care is another essential aspect of preparation. Patients should consider having a trusted friend or family member available to provide assistance after the surgery. Transportation home is often necessary, as patients may not be able to operate a vehicle right after the procedure. Lastly, it is always beneficial to check the hospital’s official website for additional pre-operative instructions and information that may be specific to the intended surgical procedure. This can further help in making the preparation process as smooth as possible....

How can I access my medical records from North Shore University Hospital?

Accessing medical records from North Shore University Hospital is a straightforward process. Patients can typically request their medical...

Insurance and Financials

What insurance plans are accepted at North Shore University Hospital?

North Shore University Hospital accepts a variety of insurance plans to accommodate the diverse needs of its patients. Generally, the It is important for patients to verify their insurance coverage before scheduling services, as acceptance can vary based on the type of service or specialty care being sought. Additionally, North Shore University Hospital may have contracts with local insurance plans that are not universally known, so patients should always check for the most current information. For the most accurate and up-to-date list of accepted insurance plans, it is advisable to visit the official North Shore University Hospital website. The hospital's website typically provides detailed information regarding insurance acceptance and any additional questions related to billing or financial assistance....

Are there financial assistance options available for patients?

North Shore University Hospital understands that healthcare costs can be a concern for many patients. The hospital is committed to Financial assistance options typically include sliding scale fees based on income, payment plans, and charity care for those who qualify. Patients may also find resources for guidance on applying for government programs or insurance coverage that can help offset costs. It is advisable for patients to check the official Northwell Health website or contact the financial assistance office for comprehensive information about eligibility criteria and the application process. The website often contains detailed information about available financial resources, ensuring that individuals can navigate their options effectively. Accessing these resources can make a significant difference in managing healthcare expenses, allowing patients to focus on their recovery without the added stress of financial burden....

Operational Details

Is parking available at North Shore University Hospital?

Yes, parking is available at North Shore University Hospital. The facility offers multiple parking options for patients and visitors,...

What are the hours of operation for outpatient services at North Shore University Hospital?

North Shore University Hospital typically offers a range of outpatient services with varying hours of operation depending on the specific...

What amenities are offered for patients and visitors at North Shore University Hospital?

North Shore University Hospital offers a variety of amenities designed to enhance the experience of both patients and visitors. To In addition to the general amenities, North Shore University Hospital hosts a cafeteria that serves a diverse selection of nutritious meals and snacks. This dining option helps visitors and staff maintain their energy levels throughout the day. It also accommodates various dietary needs, ensuring that everyone can find something suitable. For those seeking more convenience, various retail shops and gift shops are located within the hospital premises. These shops typically offer a selection of personal care items, magazines, and gifts that can be useful for both patients and visitors alike. Additionally, the hospital has designated parking areas to make access easier. North Shore University Hospital is also committed to providing resources that support the emotional and mental well-being of patients and their families. This includes access to social workers, support groups, and other services designed to assist during times of medical uncertainty. For the most current information regarding amenities, visitors are encouraged to check the official North Shore University Hospital website, as it may offer updates and additional details....

Visitation Policies

What is the visiting policy for patients at North Shore University Hospital?

North Shore University Hospital has established a visiting policy that prioritizes the health and safety of patients, visitors, and Visitors are usually required to check in at the front desk and may be asked to adhere to specific visiting hours, which can differ between departments. It is common for hospitals to have restrictions regarding visitor age and overall health, especially during flu season or other health crises. Visitors might also be asked to wear identification badges and follow any guidelines provided upon entry, such as mask-wearing protocols if required. Those interested in obtaining the most current information regarding visiting hours and policies should check the official North Shore University Hospital web page. This will provide the most accurate and up-to-date details concerning visitation, including any temporary changes that may arise....

What is the policy for bringing children to visit patients at North Shore University Hospital?

North Shore University Hospital has specific policies regarding children visiting patients to ensure a safe and comfortable environment Visitors should also consider the health status of the patient before bringing children to visit, as the emotional and physical well-being of both the patient and the child is paramount. It is often encouraged that the visits be brief, especially for young children, to minimize potential stress for the patient. For specific details, including any age restrictions or visiting hours, it is best to check the current information available on North Shore University Hospital's official website. This will provide the most accurate and up-to-date policies regarding visitation for children....

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