How do I file a complaint against a business?
Filing a complaint against a business in North Carolina can be an important step in addressing your concerns. The process generally depends on the nature of the complaint and the type of business involved.
Individuals looking to file a complaint should first determine if the business is regulated by a particular state agency. For example, complaints against businesses that fall under the jurisdiction of the North Carolina Secretary of State typically relate to issues such as misrepresentation, fraud, or violation of business regulations. The NC Secretary of State provides guidelines for filing complaints related to corporations and businesses that are registered with the state.
To initiate a complaint, individuals can prepare a detailed account of the issue, including the name of the business, contact information, a description of the problem, and any supporting documentation that may help explain the situation. It is advisable to visit the official web page of the North Carolina Secretary of State for specific procedures regarding complaint submissions, as this page will have the most accurate and current information necessary for filing a complaint.
If the business operates in a particular industry, such as healthcare, banking, or utilities, it may be subject to additional regulations, and different state agencies will handle complaints related to those sectors. Individuals should ensure they direct their complaints to the appropriate agency based on the type of business.
For more detailed instructions and relevant forms, visiting the appropriate sections of the NC Secretary of State's website may provide further clarification and direct links to the resources needed to successfully file a complaint. It is crucial to follow the guidelines provided by the relevant agency to help ensure that your complaint is accurately documented and addressed.

Answered Aug 25, 2025
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to contact North Carolina Secretary of State?
If you need to talk to North Carolina Secretary of State customer service, now that you have the answers
that you needed, click the button below.
Contact North Carolina Secretary of State