What should I do if I receive a high bill?

Asked 5 months ago
Receiving a high bill can certainly be concerning. The first step is to review the bill carefully. Look for any unusual charges or discrepancies compared to your previous bills. It is also helpful to monitor your energy usage during the billing period in question and compare it to other months to see if there is any significant difference that could explain the increase. If you believe there are errors or if the bill is higher than expected without any justified reason, it is advisable to investigate your appliances and usage patterns. Check if there have been any changes in your household, such as new appliances, additional occupants, or changes in how you use electricity or gas. These factors can contribute to higher bills. Additionally, some customers find it beneficial to explore any available energy efficiency programs or assistance programs offered by Niagara Mohawk Power Corporation, which can help reduce future costs. For inquiries specific to your account or to address any concerns about the bill, individuals may want to refer to the official Niagara Mohawk website. There, you can find contact information and resources that may assist in clarifying any issues related to billing. Taking these steps can help you gain a better understanding of your bill and mitigate any future surprises.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 12, 2025

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