What is the warranty policy on New Balance products?

Asked 5 months ago
New Balance products typically come with a warranty that covers defects in material and workmanship. This warranty generally lasts for a specific period, which may vary depending on the product category, such as footwear, apparel, or accessories. For most footwear, the warranty period is often set at one year from the date of purchase, while other types of products may have different time frames. It is important to note that the warranty does not cover issues resulting from normal wear and tear, misuse, or modifications made to the product by the customer. If a product is found to be defective within the warranty period, customers may be eligible for a refund or replacement, depending on the circumstances and New Balance's return policy. To ensure that you fully understand the specifics of the warranty policy for a particular item, it is advisable to consult the official New Balance website, where the most current and detailed information is available. This can provide clarity on any product-specific warranty details and guidelines for returns and exchanges.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 11, 2025

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