How do I track my order?

Asked 2 years ago
Tracking an order from New Balance is typically a straightforward process that allows customers to stay informed about the status of their shipments. Once an order is placed, customers usually receive an email confirmation containing essential details, including an order number and tracking information. To track an order, one can visit the New Balance website and navigate to the "Order Status" or "Track My Order" section. By entering the order number and any required personal information, such as the billing zip code, customers can access real-time updates on their order’s journey. Customers may also check the shipping carrier’s website directly using the tracking number provided in the confirmation email. This allows for even more detailed information regarding delivery times and any potential delays. It is advisable to check the New Balance website frequently for the most current tracking capabilities, as they may update their systems or processes from time to time. If there are any specific concerns or issues regarding the tracking of an order, customers can find contact information on the New Balance website.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 11, 2025

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