What are the steps to disconnect my service with National Grid?

Asked 6 months ago
To disconnect service with National Grid, the process typically involves several key steps. First, a customer needs to review their account to determine any outstanding balances or final bills that need to be settled. This ensures that all financial obligations are addressed before initiating the disconnection process. Next, customers should confirm whether they are moving to a new location or simply wish to terminate service at their current address. Following this, contacting National Grid to request service disconnection is essential. Customers can typically do this through their website, which may provide an online form or specific instructions to follow. After submitting the disconnection request, it is important to await confirmation from National Grid regarding the date of service termination. In some cases, customers may need to schedule a final meter reading. Additionally, customers should ensure that they take note of any final communications and verify that the disconnection has been processed. For specific details or to look for the most current procedures, visiting the official National Grid website may provide helpful information.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jun 15, 2025

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