NFM.com Customer FAQ

NFM.com accepts a variety of payment methods to accommodate different customer preferences. Customers can use major credit cards, including...

NFM.com does provide financing options to assist customers with their purchases. These options can vary, but they typically include One of the most common financing options offered is through a credit card program that may provide special promotions, such as no interest if paid in full within a certain time period. Additionally, NFM.com may offer promotional financing events that provide even more attractive terms. For the most accurate and up-to-date information regarding financing options, customers are encouraged to visit NFM.com and check the relevant pages dedicated to payments and financing. There, you will find detailed information about the specific terms, eligibility requirements, and any current promotions that may be available. It is always good to stay informed about these options to make the most informed purchasing decisions....

Yes, NFM.com offers gift cards for purchase, making them a convenient option for gifting. Customers can find various denominations...

Yes, customers can track their orders on NFM.com. Once an order has been placed, a confirmation email is typically sent out containing...

Yes, customers can generally cancel or modify their orders on NFM.com, but the ability to do so often depends on the status of the...

If an order is delayed, there are several steps one can take to address the situation. First, it is advisable to check the order status Another useful step is to review any communication received from NFM.com regarding the order. Confirming whether there are specific reasons mentioned for the delay can provide clarity. Additionally, it may be valuable to check the estimated delivery timeframe that was initially provided when the order was placed. If more information is needed, customers can look for contact information on the current web page for reaching out to NFM.com directly. They may have customer service representatives who can assist with specific inquiries related to your order. Patience is important during these circumstances, but being proactive can certainly help in obtaining the information that is required to resolve any concerns surrounding the delay....

NFM.com has a shipping policy designed to provide customers with a smooth and efficient experience when ordering furniture and home For smaller items that can be easily managed, standard shipping may be the most common option, allowing for timely delivery right to the customer's home. This type of shipping typically includes delivery within a specified number of business days, but the exact timing can vary based on the customer's location and the warehouse from which the items are shipped. For larger items, such as furniture, NFM.com often offers white glove delivery. This service not only includes delivering the items to the desired room of the customer's choice but also typically includes assembly and packaging removal. This option is particularly useful for customers who wish to avoid the hassle of setting up their new furniture. Customers should also be aware of shipping fees, which may be applicable depending on the order total and the specific items being purchased. Promos or free shipping offers may be available at various times, so it can be beneficial to keep an eye out for those opportunities. For detailed information about the current shipping options, costs, and delivery times specific to their orders, customers are encouraged to refer to the relevant sections on the NFM.com website....

NFM.com offers installation services for a variety of products, but not all items available on the website come with this option. Generally,...

NFM.com typically offers various delivery options for customers to choose from, which may include scheduling a specific delivery time...

NFM.com does provide installation services for certain appliances and furniture purchases. When customers buy specific items, they Typically, these installation services are managed by experienced professionals who ensure that the products are set up correctly and functioning as intended. It is important to note that installation availability may vary depending on the item purchased and the location of the customer. To determine if installation services are offered for a particular product and to view the associated costs, customers can refer to the product detail page on NFM.com. There, they will find specific information about the options available for each item, including whether installation services can be added as part of the purchase. For the most accurate and up-to-date information, including any potential promotions or changes related to installation services, it is advisable to visit the current web page of NFM.com. Additionally, customers seeking more details about installation services can explore the customer support section on the website, as this may provide further guidance and specific instructions related to their purchases....

The NFM.com rewards program is designed to provide customers with incentives and benefits for making purchases at Nebraska Furniture Once enrolled, customers earn points for every dollar spent on eligible products. The accumulation of points can lead to different tiers or levels within the program, potentially unlocking additional benefits such as exclusive offers, promotional events, or early access to sales. Members may also receive special rewards on their birthdays or during special occasions, enhancing the value of their membership. It is advisable for customers to regularly check their points balance and understand the redemption process, as well as any expiration dates on points. For the most accurate and detailed information regarding membership terms, earning potential, and how to redeem points, customers are encouraged to explore the relevant section on the NFM.com website....

NFM.com has a price matching policy designed to ensure customers receive the best possible price on their purchases. According to this To take advantage of this policy, customers typically need to present proof of the competitor's pricing, which may include advertisements, online listings, or other official documentation. The specific terms and conditions of the price matching policy can vary, so it is advisable to check the current details on the NFM.com website. This ensures customers are aware of any restrictions, such as exclusions for clearance items or promotional deals that may not qualify for price matching. Customers looking to confirm the exact policy details can often find the information listed under the customer service or frequently asked questions section of the website....

NFM.com is known for its commitment to customer satisfaction and does offer a satisfaction guarantee on many of its products. While...

Caring for furniture and appliances purchased from NFM.com can significantly enhance their longevity and maintain their appearance. For upholstered furniture, it is advisable to vacuum regularly to remove dirt and debris. In case of spills, blot the area immediately with a clean, dry cloth, and refer to the care instructions specific to the fabric. Some fabrics may require professional cleaning while others can be spot-cleaned with appropriate solutions. When it comes to appliances, following the manufacturer’s guidelines is key. Regularly checking and cleaning filters in appliances such as refrigerators, dishwashers, and dryers can ensure optimal performance. It is also important to inspect seals and gaskets for wear and to clean them to avoid any issues with efficiency or functionality. Finally, for both furniture and appliances, be sure to avoid harsh chemicals that may damage surfaces. For complete care instructions specific to your products, look for the documentation provided at the time of purchase or on the current NFM.com website. This information will guide you in maintaining your investments effectively....

NFM.com indeed features a clearance and sales section where customers can find a variety of discounted items across different categories...