What happens if an item I order is out of stock?

Asked 4 months ago
When a customer orders an item from NBF.com and it turns out to be out of stock, several things typically occur. Firstly, NBF strives to maintain updated inventory levels on their website to help customers make informed purchasing decisions. However, if an item is unexpectedly out of stock after an order is placed, the company will usually notify the customer via email or phone. The communication will generally include information regarding the expected restock date, which allows the customer to decide whether they would like to wait for the item to become available again or to choose an alternative product. Customers may have the option to backorder the item or to modify their order, depending on the situation. If an item remains out of stock for an extended period, it is possible that an order could be canceled, and customers would be promptly informed of this development. For the most accurate and current information regarding the status of an order or specific items, individuals are encouraged to check the NBF.com website, where there may be relevant updates and contact details available.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 4, 2025

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