Updated

NASCAR.com Customer FAQ

Top Answers & How-to Guides

What is NASCAR.com's Phone Number?

The question we are asked most often is about how to talk to NASCAR.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I stay informed about upcoming NASCAR events?

Staying informed about upcoming NASCAR events is quite easy, as there are several resources available through NASCAR.com. The site NASCAR.com also features news articles that cover various aspects of the sport, including race previews, driver updates, and team information. This is a great way to stay updated on any changes to the schedule, as well as other important announcements. Additionally, NASCAR has a robust presence on social media platforms and offers mobile apps that provide real-time updates on races, standings, and other relevant information. Signing up for newsletters from NASCAR.com can also be beneficial, as they often send out important details and reminders to fans. Lastly, fans can look on the current web page for any available contact information if they have specific questions regarding the events or need additional assistance....
Ask any question you have about NASCAR.com customer service, get an answer now.

Race Experience

Can I bring my own food and drinks to a NASCAR race?

Whether you can bring your own food and drinks to a NASCAR race often depends on the specific track's policies. Most NASCAR tracks In addition to the general policies, some tracks have designated areas where you can enjoy your picnic and beverages. However, it is important to note that many venues also offer a variety of food and drink options, which can greatly enhance the race-day experience. It is advisable for fans to check the official website of the specific NASCAR track they plan to visit for the most accurate and detailed information regarding their food and drink policies. You can typically find this information under the guest services or FAQs section on the track's official site. Enjoy your race day!...

Are there any restrictions on cameras or video recording at NASCAR events?

At NASCAR events, there are specific guidelines and restrictions regarding cameras and video recording that fans should be aware of. Most tracks and events will have their own rules, which may vary, so it is advisable to check the specific policies for the event you plan to attend. These policies are usually available on the event's or track's official website, where fans can find comprehensive information related to entry guidelines, prohibited items, and other important details. For the best and most up-to-date information, visiting the official NASCAR website or the specific event page is a great approach....

How can I follow the live race updates online?

To follow live race updates online, NASCAR.com is an excellent resource. The website provides a dedicated section for live race coverage,...

Safety and Security

What are the safety measures in place during NASCAR races?

NASCAR places a significant emphasis on safety measures during races to protect both drivers and spectators. Over the years, the organization One of the most notable safety innovations is the use of the Head and Neck Support device, commonly known as the HANS device. This device is designed to prevent head and neck injuries during collisions by limiting the movement of the head relative to the body. Furthermore, NASCAR mandates the use of seatbelts, which are specially designed to keep drivers securely in their seats during high-speed impacts. These seatbelts also incorporate energy-absorbing materials to help mitigate the force of a crash. In addition to driver safety, NASCAR has made various improvements to the design of the race cars and the racetracks themselves. The cars are equipped with impact-absorbing materials and have been designed using advanced engineering techniques to enhance their structural integrity. The race tracks have been modified to include SAFER barriers, which are soft walls designed to absorb kinetic energy during crashes, thereby reducing the impact force. Moreover, NASCAR employs highly trained safety crews who are present at every race. These professionals are equipped to respond immediately in the event of an accident, ensuring that drivers can receive prompt medical attention when necessary. Safety protocols also include regular inspections of both the cars and the track facilities to ensure compliance with safety standards. To stay informed about the latest safety measures, fans can explore the information available on NASCAR.com, where updates and details about safety innovations are frequently shared....

What is NASCAR's policy on drones at events?

NASCAR has established clear guidelines regarding the use of drones at its events to ensure the safety of all participants, officials, For those interested in utilizing drones for personal or promotional purposes, it is essential to understand that such requests must go through NASCAR's official channels. These requests are typically assessed based on safety considerations and compliance with Federal Aviation Administration regulations. Fans attending NASCAR events are encouraged to respect these rules for their safety and the overall experience at the venue. For the most accurate and detailed information regarding drone policies at specific events, individuals should refer to the official NASCAR website. The current web page often provides the latest updates and additional resources for event-related inquiries, including drone policies....

What measures are taken for fan safety at NASCAR events?

NASCAR takes fan safety very seriously and implements a comprehensive range of measures to ensure that all attendees can enjoy events Firstly, security personnel are present throughout the venue, including entry points and high-traffic areas, to monitor activity and assist fans as needed. Bag checks and screening processes are in place at entrances to prevent prohibited items from entering the facility. This includes inspecting coolers, backpacks, and other large bags, and fans are encouraged to travel light for quicker processing. Additionally, NASCAR events typically feature clearly marked emergency exits and information signs throughout the venues. Staff members are trained in emergency response protocols so they can efficiently assist in case of any unforeseen situations. Communication systems are established to facilitate quick alerts and updates during an event, ensuring that fans receive important information when it matters most. Moreover, the facilities themselves adhere to safety regulations, which may include well-maintained track surfaces, guardrails, and fencing designed to enhance safety for both participants and spectators. In many venues, medical assistance is readily available, including first aid stations staffed with trained professionals who can respond to health concerns. Throughout the event season, NASCAR continually reviews safety protocols and makes adjustments based on feedback from fans and evolving best practices. Fans can find more information regarding safety measures and other event details on the official NASCAR.com website, which regularly updates its policies to enhance the overall fan experience....

Event Information

What are the current NASCAR race schedules?

The current NASCAR race schedules can be found on the official NASCAR.com website, where you can access detailed information regarding...

Are there any age restrictions for attending NASCAR events?

NASCAR events generally welcome fans of all ages, and there are typically no strict age restrictions for attendance. However, individual It is also not uncommon for venues to offer special pricing for children or for families, so it can be beneficial to check the specific event details on the venue's website or the NASCAR.com page for any pertinent information. Parents and guardians may want to ensure that children are prepared for the event, as it can involve long hours and varying weather conditions. Disclaimers about noise levels and safety are also common at motorsports events. For the most accurate information, it is advisable to refer to the specific event page on NASCAR.com....

How can I find accommodations for NASCAR events?

Finding accommodations for NASCAR events can enhance your experience significantly, as it ensures you have a comfortable place to stay In many cases, NASCAR.com may feature links to local hotels or lodging options near the event venue. These accommodations can range from hotels and motels to campgrounds and vacation rentals. It is worthwhile to check the event page on the website, as they may include special offers or partnerships with nearby hotels that cater specifically to fans attending the races. Additionally, utilizing popular travel booking websites can be helpful in finding a variety of options tailored to your budget and preferences. These sites typically allow you to filter by price, location, and amenities, ensuring you find a suitable accommodation without much hassle. Lastly, if you are considering attending a specific event, it is a good idea to book your accommodation as early as possible. NASCAR events, especially popular ones, can attract large crowds, and available accommodation can fill up quickly. Therefore, proactive planning will ensure you have a place to stay while you enjoy the thrill of NASCAR....

What are the rules for attending NASCAR events with pets?

When it comes to attending NASCAR events with pets, there are generally strict rules and guidelines in place for the safety and comfort Individuals considering bringing a pet to a NASCAR event should be aware that policies may vary by specific tracks or events. It is advisable for fans to review the specific rules for the event they are planning to attend, which can typically be found on the respective venue's website or the official NASCAR.com page. Checking these details will provide the most accurate and up-to-date information regarding pet attendance at NASCAR events....

What transportation options are available to NASCAR venues?

NASCAR venues are typically accessible through a variety of transportation options that cater to fans traveling to races. While the Many fans opt to drive personal vehicles or carpool to the racetracks. It is important to note that parking arrangements vary by venue, with some offering on-site parking, while others may have designated off-site areas. For those driving, it is advisable to arrive early to secure parking spots and avoid traffic congestion. Public transportation can also be a convenient option for race attendees. Some NASCAR venues are located near major cities, which may offer bus or train services that include shuttle options to the racetrack. Checking the local public transport schedules can provide fans with details on routes and timing. For a more premium experience, some fans may consider using rideshare services or taxis to reach the venues. These services can offer door-to-door convenience, especially for those who prefer not to deal with parking. Additionally, some racetracks partner with local hotels to offer shuttle services for fans staying overnight. This can be a great way to enjoy the weekend without the hassle of driving. Ultimately, NASCAR.com often provides specific transportation details for each event, including any special arrangements or partnerships that may be in place. Fans are encouraged to explore the official NASCAR website for up-to-date information regarding transportation options for upcoming races, as well as any additional travel tips that may enhance their race day experience....

Are there any fan zones or activities before the race?

Yes, there are often fan zones and activities before NASCAR races. These fan zones provide a lively atmosphere where enthusiasts can Many events feature displays of race cars and simulators, allowing attendees to immerse themselves in the world of NASCAR. Some races may also host autograph sessions where fans can get their favorite drivers' signatures and take photographs. Local vendors often set up booths offering a variety of food and beverages, ensuring that fans have everything they need to enjoy their day. The specific offerings at fan zones can vary from event to event, so it is advisable for fans to check the details for the particular race they plan to attend. For the most accurate and up-to-date information regarding the pre-race festivities, fans can visit the relevant section on NASCAR.com as the event date approaches. This will provide insights into the specific activities available, times, and any special attractions at the race....

How can I stay informed about upcoming NASCAR events?

Staying informed about upcoming NASCAR events is quite easy, as there are several resources available through NASCAR.com. The site NASCAR.com also features news articles that cover various aspects of the sport, including race previews, driver updates, and team information. This is a great way to stay updated on any changes to the schedule, as well as other important announcements. Additionally, NASCAR has a robust presence on social media platforms and offers mobile apps that provide real-time updates on races, standings, and other relevant information. Signing up for newsletters from NASCAR.com can also be beneficial, as they often send out important details and reminders to fans. Lastly, fans can look on the current web page for any available contact information if they have specific questions regarding the events or need additional assistance....

Merchandise and Discounts

Are there any discounts available for NASCAR merchandise?

NASCAR.com frequently offers various promotions and discounts on official merchandise. The timing of these discounts may vary, often To stay updated on the latest deals, fans may find it helpful to regularly check the merchandise section of the website. Seasonal sales or clearance events can also provide great opportunities to acquire official gear at reduced prices. Furthermore, if you subscribe to the newsletters offered on the site, you may receive notifications about upcoming sales and exclusive offers directly in your inbox. For specific discount details, available items, or to find any current promotions, fans should explore the merch section on NASCAR.com to discover what is currently being offered....

How can I purchase NASCAR merchandise online?

Purchasing NASCAR merchandise online is a straightforward process. NASCAR.com features a dedicated shop section where fans can find Once you are in the shop, you can browse through the available items, which may feature official team gear, driver merchandise, and unique collectibles. When you find an item that you wish to purchase, simply click on it for more details, including sizing options and pricing. After making your selection, you can add the item to your cart. When you are ready to finalize your purchase, click on the cart icon and follow the prompts to complete your order. You will need to enter your shipping information and payment details. NASCAR.com usually offers multiple payment options for your convenience. If you need assistance throughout the process or have specific questions about your order, it is advisable to check the website’s contact information for support options. Enjoy shopping for your favorite NASCAR gear!...

Fan Engagement

How can I become a member of the NASCAR fan club?

To become a member of the NASCAR fan club, you can visit the NASCAR website where you will find specific information about joining. Once you have submitted your application, you will likely receive a confirmation of your membership. It is advisable to check the club's features, as they may provide newsletters, updates on events, and special access to behind-the-scenes content that enhances your NASCAR experience. In addition to the official fan club, there are various online platforms and social media groups dedicated to NASCAR fans where you can connect with others who share the same passion. For the most accurate and up-to-date information on membership and benefits, visiting the NASCAR official website is recommended. There you can easily find details on how to join and participate in the exciting world of NASCAR fan activities....

Can I volunteer or work at NASCAR events?

Many fans are interested in the opportunity to volunteer or work at NASCAR events, and NASCAR.com provides various avenues for individuals Individuals who are interested in working at NASCAR events should check the official NASCAR.com website for information on current opportunities. Certain local tracks and race teams also have their own programs and may post volunteer positions or job openings on their websites. It is advisable to review the event details, as different races may have different requirements and processes for volunteers or temporary workers. Additionally, the NASCAR.com Shop section might also provide links or information related to events and opportunities. Visiting the current web page will offer the most accurate information regarding both volunteering and employment opportunities with NASCAR events, ensuring you have access to the latest updates....

Are there sponsorship opportunities available for NASCAR events?

Yes, sponsorship opportunities are indeed available for NASCAR events, and they can provide businesses with significant visibility Sponsorships in NASCAR can take many forms, ranging from sponsoring individual cars and teams to event title sponsorships. Major companies often engage in multi-year relationships with teams, placing their logos on vehicles and uniforms, which can enhance brand recognition and foster customer loyalty. Additionally, sponsorships can include promotional activities at the tracks, such as fan engagement events, displays, and hospitality experiences, all aimed at creating a more immersive experience for fans. The presence of diverse opportunities, from local races to marquee events like the Daytona 500 or the NASCAR Cup Series, allows brands of all sizes to find an appropriate fit. Partnerships with NASCAR can also extend to digital platforms, offering exposure through NASCAR's official website, social media channels, and other online properties. For those interested in pursuing sponsorship opportunities with NASCAR or specific events, it is advisable to explore the official NASCAR.com website for more detailed information, including how to engage with NASCAR's sponsorship team. There, you can find contact information and resources that outline the various sponsorship packages available and provide insights on how to maximize your marketing efforts through a partnership with NASCAR....

Help me with my NASCAR.com customer service issue

Ask any question you have about NASCAR.com customer service. We will do our best to get you answers right away.
We look to the NASCAR.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
NASCAR.com issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated