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Myntra Customer FAQ

Top Answers & How-to Guides

How do I Contact Myntra Customer Service?

The question we are asked most often is about how to talk to Myntra customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is it possible to shop on Myntra from outside of India?

Myntra primarily focuses on the Indian market and is well-known for its wide range of fashion and lifestyle products available for Some individuals choose to use third-party shopping services or parcel forwarding services to facilitate their purchases. These services provide an Indian address where the products can be delivered, and then the service forwards the items to the international address. However, it is crucial to understand any potential customs duties or import taxes that may apply when goods are shipped internationally. For the most accurate and up-to-date information regarding shopping on Myntra, it is advisable to check the official website or app, as they may add new international shipping options or policies in the future....
Ask any question you have about Myntra customer service, get an answer now.

Recent Myntra Customer Questions

What do I do if there's a problem with my Myntra order?

If you encounter a problem with your Myntra order, you should check your order history in your account for details. You can initiate a return or exchange if the item is eligible. For issues like delivery problems, you can raise a complaint through the order details section. There are guidelines and resolutions available to address various concerns related to your order.
Asked Dec 1, 2025 3:35 PM

I placed order on Myntra and money is debited from my account its been 3 days but not able to see my order in my order section

If your money has been debited but you don’t see your order in the order section, it’s possible that there was an issue with the transaction. Sometimes, delays can occur due to payment processing or technical glitches. We recommend checking if you received any confirmation email or message regarding your order. If you still don't see it, there could be a need for clarification or resolution through customer support. There's a link to the most up-to-date contact information right here on this page for you to get assistance.
Asked Nov 19, 2025 4:43 AM

How to talk with myntra customer care

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Nov 12, 2025 3:09 AM

I returned my order but the pickup is being canceled.

If the pickup for your return is being canceled, it could be due to several reasons such as unavailability of the pickup service in your area or issues with the order details. We recommend checking the status of your return in your account or app for more information. If the issue persists, please refer to the most up-to-date contact information linked on this page for assistance.
Asked Nov 6, 2025 6:18 PM

मेरी डिलीवरी मुझे नहीं मिली 27 तारीख को होनी थी शूज मांगे थे हमने मेरा नाम रामजी दीक्षित है हम सीतापुर बिसवन के रहने वाले

हम आपकी स्थिति को समझते हैं। अगर आपकी डिलीवरी समय पर नहीं मिली, तो इसके लिए हम खेद व्यक्त करते हैं। आपके ऑर्डर की जानकारी और स्थिति को ट्रैक करने के लिए, कृपया हमारी वेबसाइट पर दिए गए संपर्क विवरण का उपयोग करें। वहां पर आपको सबसे अद्यतन संपर्क जानकारी मिलेगी।
Asked Oct 28, 2025 1:57 PM

Help me with my Myntra customer service issue

Order Tracking

How Do I Track an Order with Myntra?

There are two ways to track orders with Myntra:Heres some helpful tips to assist you.

How do I report a missing order with Myntra?

Accidents can happen when it comes to deliveries and sometimes that packaging you've been waiting for never shows up and can go missing....

Can I track multiple orders on Myntra at once?

Myntra allows customers to track their orders conveniently, but tracking multiple orders at once is typically not a direct feature...

Returns and Refunds

How Do I Get Myntra to Refund a Charge?

If you are not happy with your order on Myntra, you can return it and request a refund with these helpful tips.

How Do I Return an Item to Myntra?

If you aren't satisfied with the product that you receive, you can easily return it and seek refund or exchange with these helpful...

How long does it take to receive a refund from Myntra?

The time it takes to receive a refund from Myntra can vary depending on several factors. Typically, once the return package is received...

Can I exchange an item purchased on Myntra?

Yes, Myntra does offer an exchange policy for items that have been purchased through their platform. Generally, customers can exchange To initiate an exchange, customers typically need to log into their Myntra account, navigate to their order history, and select the product they wish to exchange. From there, the website will guide users through the exchange request process. Returning items are also usually required to be sent back to Myntra in accordance with their return guidelines. For the most accurate and detailed information, it is always recommended to check the current policies on the official Myntra website, as they may have specific guidelines or procedures in place....

What is Myntra's return policy?

Myntra has a customer-friendly return policy designed to enhance the shopping experience. Generally, customers have a window of thirty Certain products may have specific return conditions. For example, items that are part of a clearance sale or have been personalized may not be eligible for return. Additionally, some categories, such as innerwear or swimwear, may come with stringent return policies for hygiene reasons. To initiate a return, customers can use the Myntra app or website, where they can easily navigate to the orders section and follow the prompts to request a return. Once a return is initiated, Myntra arranges for a pick-up, making the process convenient for shoppers. Refunds are typically processed after the item is collected and examined, with the amount being credited back to the original payment method within a few days. Customers are encouraged to check the specific return policy details on the Myntra website for any variations or updates since policies may change periodically....

Order Management

What do I do if there's a problem with my Myntra order?

If you recieved your Myntra order and something isn't right or something is missing, there are steps you need to take to get the order...

Are there any shipping charges on Myntra?

Myntra typically has a policy regarding shipping charges that may vary depending on specific conditions such as the order value or...

Can I amend my order after it has been placed on Myntra?

Once an order has been placed on Myntra, making changes to it can be somewhat limited. Customers typically cannot modify an order after However, there is a possibility for customers to cancel an order if it has not yet been dispatched. If the order is eligible for cancellation, you may be able to place a new order with the desired amendments. It is advisable to review the current policies on order cancellation and modification available on the Myntra website, as these may provide more specific guidelines based on the type of products or the status of the order. To gather the most accurate and detailed information about a particular order or the current policies, it is recommended to check the Myntra website or the Myntra App for updates and instructions. This can help ensure that customers have the latest information directly from the source....

Payment and Shopping

What payment methods are accepted on Myntra?

Myntra offers a variety of payment methods to ensure a seamless shopping experience for its customers. Users can typically choose to...

Is it possible to shop on Myntra from outside of India?

Myntra primarily focuses on the Indian market and is well-known for its wide range of fashion and lifestyle products available for Some individuals choose to use third-party shopping services or parcel forwarding services to facilitate their purchases. These services provide an Indian address where the products can be delivered, and then the service forwards the items to the international address. However, it is crucial to understand any potential customs duties or import taxes that may apply when goods are shipped internationally. For the most accurate and up-to-date information regarding shopping on Myntra, it is advisable to check the official website or app, as they may add new international shipping options or policies in the future....
We look to the Myntra issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Myntra issues reported to GetHuman
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