Minneapolis–Saint Paul International Airport Customer FAQ

Top Answers & How-to Guides

What is Minneapolis–Saint Paul International Airport's Phone Number?

The question we are asked most often is about how to talk to Minneapolis–Saint Paul International Airport customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the procedure for arriving on international flights at Minneapolis–Saint Paul International Airport?

When arriving on international flights at Minneapolis–Saint Paul International Airport, travelers can expect to follow a specific procedure After passing through customs, travelers will be required to collect their luggage from the designated baggage claim area. While most international flights will direct passengers to the proper reclaim area, it is always advisable to check the airport monitors for specific information regarding flight details and baggage claim locations. Once luggage has been retrieved, passengers must proceed to the customs inspection area. Here, travelers will declare any goods or items that may be subject to duty or taxation as indicated on the customs declaration form they completed. Green and red lines are typically accessible; travelers choosing the green line are declaring that they have nothing to declare, while those with items to declare should choose the red line for further inspection. Finally, after completing the customs process, travelers will exit into the arrivals area of the airport. For additional information, travelers should consider checking the airport's official website for any updates on procedures or requirements that may vary over time....
Ask any question you have about Minneapolis–Saint Paul International Airport customer service, get an answer now.

Security and Baggage

Can I find help for travelers with disabilities at Minneapolis–Saint Paul International Airport?

Minneapolis–Saint Paul International Airport is committed to providing assistance to travelers with disabilities. The airport offers There are also specialized staff members available to assist travelers throughout their journey, from check-in to boarding. To access these services, travelers are encouraged to inform their airline in advance about any specific needs they may have. Airlines typically require notification at least 48 hours ahead of travel to arrange the necessary accommodations. Additionally, the airport features accessible signage and transportation options to facilitate easier navigation throughout the terminal. For more detailed information about the specific services and facilities available, it is advisable to visit the airport's official website, which offers comprehensive resources for travelers with disabilities. Overall, Minneapolis–Saint Paul International Airport strives to make air travel as comfortable and accessible as possible for everyone....

What should I do if I forget my belongings at Minneapolis–Saint Paul International Airport?

If a traveler forgets their belongings at Minneapolis–Saint Paul International Airport, the first step is to remain calm and act quickly. It is beneficial to provide a thorough description of the lost item, including its color, size, and any distinguishing features. Additionally, if the lost item is particularly valuable or if it was left in a specific area of the airport, the traveler should mention that in their report. It is important to note that MSP's Lost and Found office may have specific hours of operation, so checking the website for these details can be very helpful. Travelers may also want to check with specific airlines if the item was lost on a plane or within the airline’s area, as they often have their own processes for handling lost property....

What is the baggage claim process at Minneapolis–Saint Paul International Airport?

The baggage claim process at Minneapolis–Saint Paul International Airport is designed to be efficient and straightforward for travelers. Once in the baggage claim area, travelers will find a series of carousels where luggage is unloaded and delivered based on flight information. The flight information monitors will display details regarding the specific carousel designated for each arriving flight, allowing passengers to locate their baggage easily. It is important for travelers to keep track of their luggage tags, as these tags will help identify belongings in case of any mix-up. If a passenger finds that their bag has not arrived or is lost, the airport has established procedures in place to assist with reporting and tracing missing luggage. For immediate assistance, passengers may want to consult the airline's representative at the baggage claim area. For additional guidance or information regarding the baggage claim process, it is advisable to visit the current web page of the airport....

What are the rules regarding carrying liquids through security at Minneapolis–Saint Paul International Airport?

At Minneapolis–Saint Paul International Airport, the rules regarding carrying liquids through security align with the Transportation It is important to remember that certain items are exempt from this rule, including medications, baby formula, and breast milk, which may exceed the three-ounce limit. However, these items must be declared to security personnel for additional screening. Additionally, any liquids purchased beyond the security checkpoint, such as those from airport shops or cafes, are allowed on the plane as they are considered safe for travel. Passengers should also be aware of the potential for local variations in security procedures. Therefore, it is advisable to check with security personnel at the airport if there are any questions about specific items. For the most accurate and updated information, it is always a good idea to look on the current web page, as regulations can change. Overall, being informed and prepared will make the security screening process smoother for travelers at Minneapolis–Saint Paul International Airport....

What is the procedure for arriving on international flights at Minneapolis–Saint Paul International Airport?

When arriving on international flights at Minneapolis–Saint Paul International Airport, travelers can expect to follow a specific procedure After passing through customs, travelers will be required to collect their luggage from the designated baggage claim area. While most international flights will direct passengers to the proper reclaim area, it is always advisable to check the airport monitors for specific information regarding flight details and baggage claim locations. Once luggage has been retrieved, passengers must proceed to the customs inspection area. Here, travelers will declare any goods or items that may be subject to duty or taxation as indicated on the customs declaration form they completed. Green and red lines are typically accessible; travelers choosing the green line are declaring that they have nothing to declare, while those with items to declare should choose the red line for further inspection. Finally, after completing the customs process, travelers will exit into the arrivals area of the airport. For additional information, travelers should consider checking the airport's official website for any updates on procedures or requirements that may vary over time....

Airport Services

What are the hours of operation for Minneapolis–Saint Paul International Airport?

Minneapolis–Saint Paul International Airport generally operates twenty-four hours a day, seven days a week. However, specific hours...

Are there shops and restaurants available at Minneapolis–Saint Paul International Airport?

Minneapolis–Saint Paul International Airport offers a wide variety of shops and restaurants to enhance the traveler experience. Passengers In addition to dining, the airport features an array of retail shops. Visitors can explore stores that sell travel essentials, gifts, apparel, and local Minnesota products, making it a convenient stop for last-minute purchases. Many of these shops highlight regional specialties, allowing passengers to take a piece of Minnesota with them. The airport strives to create a welcoming atmosphere with a focus on variety and quality, ensuring travelers can find something that suits their needs. For specific details about the shops and restaurants available at Minneapolis–Saint Paul International Airport, it is advisable to visit the official airport website where current listings, hours, and locations can be found....

What amenities does Minneapolis–Saint Paul International Airport provide for families?

Minneapolis–Saint Paul International Airport offers a range of amenities aimed at making travel easier and more enjoyable for families. Additionally, the airport provides designated play areas for children, allowing them to burn off some energy before a long flight. These play spaces are safe and colorful, encouraging children to engage in active play. Parents can feel at ease knowing that their children have a place to play that is secure and entertaining. For convenience, the airport offers family restrooms that are spacious and equipped with necessary amenities, making it easier for families to manage their travel needs together. The airport's dining options also cater to families, with many eateries offering kid-friendly menus, making meal times less stressful. To further assist families, Minneapolis–Saint Paul International Airport provides stroller rentals, which can be very helpful for navigating the airport with young children. Families should also find that the airport staff is generally accommodating and helpful. For the most current information on family-oriented amenities, it may be beneficial to check the official airport website, where detailed descriptions and any new offerings can be found. Overall, the airport strives to create a welcoming atmosphere for families, ensuring a smooth travel experience....

What airlines can I fly with from Minneapolis–Saint Paul International Airport?

Minneapolis–Saint Paul International Airport serves as a major hub for several airlines, offering a wide array of domestic and international Furthermore, a selection of regional airlines and low-cost carriers also provides service at Minneapolis–Saint Paul International Airport, ensuring a variety of travel options to numerous destinations. This diversity allows travelers to choose between non-stop flights as well as connecting services to a wide range of cities worldwide. For the most current information about airlines and their routes from MSP Airport, it is advisable to visit the airport's official web page....

Does Minneapolis–Saint Paul International Airport offer free Wi-Fi?

Minneapolis–Saint Paul International Airport does provide free Wi-Fi for travelers throughout the terminal buildings. The airport offers...

Transportation Options

What parking options are available at Minneapolis–Saint Paul International Airport?

Minneapolis–Saint Paul International Airport offers a variety of parking options to accommodate different traveler needs. The airport For travelers planning to be away for an extended period, MSP Airport offers several long-term parking options. The long-term parking lots are typically more economical for longer stays. These lots are connected to the terminals via complimentary shuttle services, ensuring easy transport. Additionally, the airport provides premium parking options for those who prefer closer access to the terminals without the need for shuttles. These premium spaces are slightly higher in cost but cater to those seeking convenience. There are also accessible parking spots available for individuals with disabilities in all parking areas. For the latest pricing information and to view the specific locations of each parking option, it is recommended to check the current web page dedicated to parking at Minneapolis–Saint Paul International Airport....

How can I navigate between terminals at Minneapolis–Saint Paul International Airport?

Minneapolis–Saint Paul International Airport features a design that facilitates easy navigation between its terminals, specifically For those who prefer walking, there are marked pedestrian walkways that connect the terminals as well. Terminal 1 and Terminal 2 are around a mile apart, and the walk can take approximately 20 to 25 minutes. It is a good idea to follow the signs within the airport, which are clearly labeled to direct passengers to their desired terminal. Additionally, there are shuttle buses that operate regularly between the two terminals, offering another option for those looking for a quick and comfortable ride. Travelers are encouraged to check the airport's official website for more specific information, including schedules and any updates regarding terminal navigation options....

Is there a loyalty program for parking at Minneapolis–Saint Paul International Airport?

Minneapolis–Saint Paul International Airport does offer a parking loyalty program known as the MSP Park and Fly program. This program...

How do I access public transportation from Minneapolis–Saint Paul International Airport?

Minneapolis–Saint Paul International Airport offers convenient access to several public transportation options for travelers looking Additionally, there are various bus services operating from the airport, including routes that connect to the greater metropolitan area. Bus stops are typically situated just outside the terminal, and schedules can be found posted at the stops or on the respective transit agency's website. It is advisable for travelers to check the current schedules for both the light rail and bus services, as they may vary depending on the time of day and season. For those needing specific details, the airport's website is a valuable resource for up-to-date information on public transportation options, including locations, schedules, and fares....

Are there hotels close to Minneapolis–Saint Paul International Airport?

Yes, there are several hotels located near Minneapolis–Saint Paul International Airport, making it convenient for travelers needing...

Help me with my Minneapolis–Saint Paul International Airport customer service issue

Ask any question you have about Minneapolis–Saint Paul International Airport customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!