Can I cancel or modify my order after it has been placed?

Asked 2 years ago
Once an order has been placed with Microsoft Store, it may be possible to cancel or modify it, but this largely depends on the order's status and the specific items involved. If an order is still processing or has not yet entered the shipping phase, there may be an option to cancel or make changes through the Microsoft Store website. However, once an order has been shipped or is in the final stages of processing, modifications may not be possible, and cancellation could also be restricted. For customers wanting to check their order status or to explore options for cancellation or modification, it is advisable to visit the Microsoft Store website. There, one can typically find relevant information regarding order management. It is important to act quickly, as the time frame for canceling or modifying an order can be limited. If changes are necessary, checking the current policies and guidelines directly on the website will provide the most accurate and up-to-date information regarding options available for orders placed.
Christian Allen is the editor / author responsible for this content.
Answered Jul 13, 2025

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