Are there accessible services available for individuals with disabilities?
Metro Rail is committed to providing accessible services for individuals with disabilities, ensuring that everyone can navigate the transit system with ease. The system is designed to accommodate passengers with mobility limitations, vision impairments, and other disabilities. Metro stations feature elevators, ramps, and designated accessible seating on trains and buses to facilitate a comfortable travel experience. Additionally, each bus is equipped with a kneeling feature to lower the vehicle and a wheelchair ramp for easy boarding.
For individuals with vision impairment, Metro offers audible announcements and visual displays on trains and buses to help passengers identify their stops. Metro also provides assistance through trained staff members stationed at key locations to aid passengers who may require extra help.
Furthermore, Metro Rail has services such as the MetroAccess program, which offers door-to-door transportation for eligible individuals with disabilities. For the latest information on accessible services, resources, and any updates, visiting the official website can provide valuable guidance and contact information if needed. This website ensures that travelers are well-informed and can plan their journey accordingly.

Answered Jul 3, 2025
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to contact Metro Rail?
If you need to talk to Metro Rail customer service, now that you have the answers
that you needed, click the button below.
Contact Metro Rail