How do I request a new utility service?
To request a new utility service from Memphis Light, Gas and Water, individuals should typically begin by visiting the official MLGW website. This website contains a wealth of information and resources to guide new customers through the process of establishing service. Generally, customers will need to provide some basic information such as their name, address, date of birth, and possibly social security number.
Individuals may also need to submit proof of residency or identity, as well as details about their proposed service needs. This could include whether they are renting or purchasing a property, and the specific utility services they wish to establish, such as electricity, natural gas, or water.
Once this information is gathered, customers can often complete the application online through the website. In some cases, there may be a need to visit a local MLGW office for identity verification or to submit specific documents. After the application has been submitted, applicants can expect to receive confirmation of their service request and potential timelines for the establishment of their utilities.
For the most accurate and up-to-date details, individuals are encouraged to look at MLGW's official page on new service requests, as this will provide step-by-step instructions tailored to current procedures.

Answered Jul 17, 2025
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