Maurices.com Customer FAQ
Top Answers & How-to Guides
What is Maurices.com's Phone Number?
The question we are asked most often is about how to talk to Maurices.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Are Maurices products ethically sourced?
Maurices places a strong emphasis on ethical sourcing and is committed to promoting sustainable practices throughout its supply chain.
In addition to labor practices, Maurices is also increasingly dedicated to using materials that are environmentally friendly. This commitment is reflected in their growing assortment of sustainable products, which includes items made from recycled materials or sustainable fabrics. Maurices continually seeks to improve and innovate its processes to reduce its environmental footprint and foster a positive impact on the communities involved in the production of its apparel.
Information regarding specific sustainability initiatives and the sourcing of individual products can typically be found on the current Maurices web page or in their corporate responsibility section. While Maurices is making strides towards ethical sourcing, the exact practices may vary by product and supplier, so it is advisable to explore product details on the Maurices website for specific inquiries....
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Payments and Promotions
How do I apply a promo code at checkout?
Applying a promo code at checkout on Maurices.com is a simple process. First, you will need to browse the website and select the items
When you enter the checkout process, you will find a designated area labeled "Promo Code" or similar. This is where you can enter your promotional code. Simply type or paste the code into the provided field. After entering the code, make sure to click on the "Apply" button to ensure that the discount is applied to your order total. It is important to verify that the coupon discount has been successfully applied before proceeding to payment.
If you encounter any issues with the promo code, it may be beneficial to double-check the terms and conditions associated with the code. Some codes have specific restrictions, such as expiration dates or limitations on certain items. For additional assistance or specific inquiries, you may want to look on the current web page for relevant contact information. Enjoy your shopping experience at Maurices.com!...
What payment methods do you accept?
Maurices.com accepts a variety of payment methods to provide customers with convenient shopping options. Customers can use major credit
For customers who prefer a more traditional approach, Maurices may also take payment via gift cards, which can be an excellent way to shop for items without using a credit card.
It is always advisable for customers to check the current web page for the most up-to-date information on payment methods, as they may occasionally change. Being informed about payment options can enhance the shopping experience on the Maurices website....
Do you offer gift cards?
Maurices.com does indeed offer gift cards, which can be a wonderful option for those who want to treat friends or family to fashionable...
Do you offer seasonal promotions at Maurices?
Maurices is known for offering a variety of seasonal promotions throughout the year. These promotions often include discounts on select
The best way to stay updated on these seasonal promotions is by visiting the Maurices website frequently. The homepage often showcases current sales and promotions, along with any upcoming events. Additionally, signing up for their newsletter may provide notifications about exclusive deals and seasonal promotions directly to your inbox. This ensures that customers do not miss out on any opportunities to save on their favorite styles. For specific details about ongoing or upcoming promotions, it is advisable to check the current web page for the most accurate information....
Order Management
Can I track my order?
Yes, customers can track their orders when shopping at Maurices.com. Once an order has been placed, customers will receive a confirmation...
Can I change or cancel my order after it has been placed?
Once an order has been placed on Maurices.com, the ability to change or cancel it depends on the processing stage of the order. If
If there is a need to return items, Maurices has a convenient return policy that allows customers to return items within a specified period after receiving the order. This process can be done through their website, where customers may find detailed instructions regarding returns and exchanges.
For further details, it is always a good idea to check the current web page dedicated to order management or customer support. There, customers can find additional information regarding order policies and procedures, which can vary based on promotions or specific circumstances....
Sizing and Care
How do I find my size?
Finding the right size at Maurices is an important step towards ensuring that you enjoy your shopping experience. Maurices typically...
How do I care for Maurices clothing items?
Caring for clothing items from Maurices involves a few simple yet effective steps to ensure they remain in great condition. It is always
When it comes to drying, air drying is often the best option, especially for delicate fabrics. If using a dryer, select a low heat setting to minimize damage. Ironing should be done on a low setting, and it is advisable to iron items inside out to avoid any potential marks on the fabric.
For garments that require special care, such as dry cleaning, following those instructions will ensure the longevity of the item. It is always helpful to refer to the specific care guidelines found on the current web page or within the individual product listings for additional information....
Shipping and Delivery
What are the shipping options and costs?
Maurices.com offers a variety of shipping options to accommodate different customer needs and preferences. One of the most popular
In addition to standard shipping, Maurices.com may provide expedited shipping options for those who need their items sooner. This option usually delivers the package within one to three business days, depending on the destination. While expedited shipping is quicker, it tends to come with a higher cost.
Customers who qualify for free shipping promotions might find this option particularly appealing, as it allows them to enjoy the convenience of receiving their orders without an additional shipping fee. To be informed of any ongoing promotions or conditions for free shipping, customers can visit the shipping information section on the Maurices.com website.
It is important to keep in mind that shipping times may be affected by holidays and other circumstances, so checking the website before placing an order can provide the most accurate information regarding shipping options and costs. This ensures that customers are fully informed about what to expect when ordering from Maurices.com....
Do you offer international shipping?
Maurices.com does not typically offer international shipping directly from their site. Their primary focus is on providing clothing
It is advisable to review the shipping policies available on the Maurices website for the most accurate and up-to-date information. This will help customers understand any restrictions or specific guidelines regarding their shipping options. For those seeking assistance with international shipping inquiries or services, exploring the FAQ section on the website may also provide useful insights. Remember to always check the current web page for the latest details and information related to shipping policies, as they may be subject to change....
Can I order online and pick up in-store?
Maurices.com does offer a convenient option for customers who would like to order online and pick up in-store. This service allows
After placing the order, customers will receive a notification when their items are ready for pick up. It is important to note that picking up items in-store may depend on the availability of the requested items at the selected location. To find more specific details about ordering online and picking up in-store, as well as to check if the service is available in your area, it is recommended to visit the current website of Maurices.com. There, customers can find all pertinent information regarding the process and any related policies that may apply....
Returns and Exchanges
What is your return policy?
Maurices.com has a customer-friendly return policy designed to accommodate various needs. Customers can return items within thirty
It is important to note that items being returned must be unworn, unwashed, and free of any damages. This allows Maurices to maintain the quality of their products while ensuring that customers receive only the best. Additionally, items must still have the original tags attached for the return to be accepted.
For customers who made their purchases using a credit or debit card, refunds will be issued back to the original payment method. If an item was purchased using cash, a cash refund will be provided upon return. Furthermore, items purchased through any promotional offers or sales may have specific conditions associated with their returns.
If a customer has received a damaged or defective item, Maurices encourages them to initiate a return as soon as possible to resolve the issue swiftly. It is always a good idea to check the specific return instructions and guidelines for the items being returned, which can usually be found on the Maurices website.
For anyone needing detailed information about the return process, including how to initiate a return or any exceptions to this policy, the current web page offers guidance and instructions tailored to enhance the customer experience. Maurices strives to make the return process as hassle-free as possible, ensuring that all customers feel supported in their shopping journey....
Can I return items purchased in-store to the online store, or vice versa?
Maurices.com typically has specific return policies that can differ between in-store and online purchases. Generally, purchases made
To ensure a smooth return process, it is essential to keep the original receipt or packing slip, as this may be required when returning items. Additionally, customers should be mindful of the return window, which is usually outlined in the store's policy. Different types of merchandise, such as clearance items or final sale products, may have different return guidelines or may not be eligible for return at all.
For precise information and any updates regarding the return process, customers are encouraged to consult the current return policy on the Maurices.com website. This will provide the most accurate details and guidelines relevant to specific purchases, ensuring that any return can be handled correctly and efficiently....
Product Information
Are Maurices products ethically sourced?
Maurices places a strong emphasis on ethical sourcing and is committed to promoting sustainable practices throughout its supply chain.
In addition to labor practices, Maurices is also increasingly dedicated to using materials that are environmentally friendly. This commitment is reflected in their growing assortment of sustainable products, which includes items made from recycled materials or sustainable fabrics. Maurices continually seeks to improve and innovate its processes to reduce its environmental footprint and foster a positive impact on the communities involved in the production of its apparel.
Information regarding specific sustainability initiatives and the sourcing of individual products can typically be found on the current Maurices web page or in their corporate responsibility section. While Maurices is making strides towards ethical sourcing, the exact practices may vary by product and supplier, so it is advisable to explore product details on the Maurices website for specific inquiries....
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