What should I do if my delivery is late?
If a delivery from Mateo Express is late, there are several steps you can take to address the situation. First, it is advisable to check the tracking information provided at the time of shipment. This information is often available on the current web page and may provide insights into the status of the delivery. If the tracking indicates it is still in transit or experiencing delays, it may be worth waiting a little longer, as delays can occur due to factors such as weather or unforeseen circumstances.
If the delivery has not updated after a reasonable time or if you have specific questions about the situation, it can be beneficial to explore the contact options available on the website. There, you may find phone numbers or support resources that can assist you further regarding your delayed shipment. Keeping your order number handy can help expedite any inquiries. Remember, communication with the service can help alleviate concerns and provide clarity on the expected delivery time.

Answered Jun 26, 2025
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