How can I cancel or modify an order?

Asked 2 years ago
When it comes to cancelling or modifying an order with Mateo Express, it is essential to act swiftly, as there may be time-sensitive factors involved. Typically, order cancellations or modifications are subject to specific conditions which may vary based on the type of service selected and the current status of your order. Generally, if an order is still in the processing phase and has not been dispatched or picked up, there is a higher likelihood that one can successfully modify or cancel it. To initiate a cancellation or modification, it is advisable to refer to the options available on the official Mateo Express website. Many logistics and shipping services provide an online portal where customers can manage their orders, which often includes the ability to edit shipment details or complete a cancellation. It is important to review any relevant terms and conditions regarding changes to orders, as well as any applicable fees that might apply. If you require further assistance or specific guidance, the website should have the most current contact information for reaching out and obtaining more details. Remember, being aware of the order timing is key to ensuring a successful cancellation or modification.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jun 26, 2025

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