How Do I Reactivate My Match.com Account?

In a nutshell: To reactivate your Match account, visit the Match website and navigate to the "Help/FAQs" link at the bottom. Use the search bar to find "Reactivating or Returning to Match," and read the information provided. Attempt to follow the steps for reactivation. If you encounter issues

Introduction

If you have a Match account and want to reactivate it, you may be wondering if it's possible and, if so, how to go about it. Don't worry, because you can easily find out on the website or by contacting a knowledgeable Match team member. Here are the steps to follow that can help you determine if and how you can reactivate your Match account so you can resume online dating.

Go to the Match Website

Visit the Match website.

How Do I Reactivate My Match.com Account? (Step 1)

Locate the "Help/FAQs" Link

Scroll all the way down on the Match homepage until you find the "HepFAQs" link. It's toward the bottom of the website, below "Intellectual Property" and above "Contact Us."

How Do I Reactivate My Match.com Account? (Step 2)

Go to the Help Page

Click on "Help/FAQs." Doing so will take you to the help page that says "How can we help you?" at the top, below "match."

Find the Search Bar

Look for the search bar. It's toward the top of the "How can we help you?" page.

Click on the Search Bar

Click on the search bar. Doing so will cause a blue cursor to blink and your phone's keyboard to pop up.

Type Your Search Phrase

Type "Reactivate" into the search bar and press the search button on your phone's keyboard.

Find the Relevant Link

Browse the search results. Look for the link that says, "Reactivating or Returning to Match."

Go to the "Reactivating or Returning to Match" Page

Click on the "Reactivating or Returning to Match" link. Doing so will take you to a page of the same name.

How Do I Reactivate My Match.com Account? (Step 8)

Read the Page

Read the "Reactivating or Returning to Match" page.

Attempt to Reactivate Your Match Account

Follow the information on the page to try to reactivate your Match account. Should you run into problems along the way, consider taking screenshots.

If you're unable to complete the reactivation, please proceed to Step 11.

Contact Match Customer Support

Reach out to Match customer support if you can't reactivate your account. Let the representative know what you've already tried doing. If you took screenshots, consider sending them to Match so they can see what you were seeing.

The representative can inform you if your account is eligible for reactivation. If it is, they can guide you through the process and let you know what you can do to get your account up and running once again.

Conclusion

Try reactivating your Match account on your own, but if you're unable to, a friendly representative can assist you. Reach out as soon as possible if you need help. The representative will let you know what steps to try next that can make your profile visible to the public once again, so you could possibly meet your match.

Why does GetHuman Write How-to Guides for Match.com Problems?

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