Marshalls has a return policy that aims to provide a hassle-free experience for customers who may wish to return items. Generally, items purchased from Marshalls can be returned within 30 days of the purchase date. The merchandise must be in its original condition, meaning it should be unworn, unopened, and include all tags and packaging if applicable. Customers should also retain their receipt as proof of purchase, as this helps to streamline the return process.
In the case where the original receipt is not available, customers may be offered a merchandise credit based on current selling prices, though this is at the discretion of the store. It is important to note that certain items, such as opened electronic items, may have different return conditions, and customers should refer to Marshalls' specific guidelines regarding these products.
While most items can be returned to any Marshalls store, customers are encouraged to check the most current return information, as policies may vary by location or may change over time. For those needing more detailed information about specific circumstances or exceptions, such as holiday returns or special items, it would be advisable to explore Marshalls' official website where the latest policies and potential updates can be found. The website also often provides any additional contact information you may need for further inquiries.
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