Updated

Maidenform.com Customer FAQ

Top Answers & How-to Guides

What is Maidenform.com's Phone Number?

The question we are asked most often is about how to talk to Maidenform.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the best way to care for Maidenform products?

Caring for Maidenform products is essential for maintaining their quality and extending their lifespan. The best practice is to follow When it comes to drying, air drying is typically the preferred option. Lay the garments flat on a clean, dry surface, or hang them to dry. Avoid using a clothes dryer, as the heat can damage delicate fibers and alter the fit of bras and shapewear. If pressing is necessary, it is best to use a low heat setting and place a cloth between the iron and the fabric to prevent any direct contact. Storing Maidenform products carefully will also help maintain their shape. Consider using a drawer or a designated lingerie bag to avoid unnecessary stretching or damage. Following these care guidelines will ensure that Maidenform lingerie, bras, and shapewear remain stylish and comfortable for a long time. For detailed product care information, it can be helpful to check the Maidenform website....
Ask any question you have about Maidenform.com customer service, get an answer now.

Order Management

How do I return or exchange a product?

Returning or exchanging a product purchased from Maidenform.com is a straightforward process. Maidenform typically allows customers Customers can usually find detailed return instructions on the Maidenform website. This information often includes the necessary steps for printing return labels and any specific requirements for packaging the items being returned. If a customer is seeking to exchange a product, they will typically follow the return process first and then place a new order for the desired item. The return shipping costs may vary, so it is advisable to review the return policy provided on the website to understand any associated fees. For further clarification or specific inquiries, customers can look for the contact information provided on the current Maidenform web page. This ensures that any unique circumstances are properly addressed....

How do I cancel or modify an order?

To cancel or modify an order placed with Maidenform.com, it is important to act quickly after the order has been made. Generally, once Typically, customers can access their account on the Maidenform website to review their order status. If the order is still in processing, options may be available to either cancel the order or reach out via the appropriate channels for possible adjustments. It is always best to refer to the customer service section for detailed steps and any specific requirements. Having the order confirmation number handy can be very helpful when attempting to cancel or modify. For precise information specific to your order, visiting the Maidenform website for further direction is recommended....

Can I track my order?

Certainly! If you have placed an order with Maidenform, you can typically track your order using the order confirmation email you received Additionally, you may also find tracking information by logging into your account on the Maidenform website. Navigate to the order history section, where you should be able to see the details of your purchases along with tracking numbers. If you have any difficulty finding your tracking information or if you have specific questions about your order, it may be beneficial to refer to the contact information available on the Maidenform web page. This way, you can get the assistance you need directly related to your order query....

What is the return policy on Maidenform.com?

Maidenform.com has a return policy designed to ensure customer satisfaction. All items purchased from Maidenform can be returned within If a customer receives a damaged or defective product, Maidenform.com usually allows for the return of such items. In these cases, it is advisable to provide clear details regarding the defect or damage when initiating the return process. The company often offers exchanges or refunds for the original price of the merchandise, depending on the customer's preference. When returning items, it may be necessary to include a return authorization, which can usually be obtained through the Maidenform.com website. Customers are encouraged to use a traceable shipping method for their returns, as this provides confirmation that the items have been sent back. It is important to note that specific promotions or sale items may have different return conditions, so it is wise for customers to read the details provided on the product pages or the returns section of the website. For the most accurate and up-to-date information regarding returns, it may be beneficial to refer to the current Maidenform.com webpage dedicated to their return policy. This ensures customers understand the terms, any potential exclusions, and the overall return process clearly....

What should I do if the item I received is not what I ordered?

If you have received an item from Maidenform that does not match your original order, it is important to address the issue promptly. Once you have verified the discrepancy, the next step is to initiate a return or exchange. Maidenform typically provides a return policy that outlines the procedure for such situations, including any time frames and conditions that must be met to qualify for a return or exchange. You will likely need to use the return label provided in the original packaging or follow specific instructions found on the website regarding returns. In some cases, it may also be helpful to look for further contact information directly on the Maidenform website, as there may be resources available, such as customer service representatives, who can assist you with your situation. By following these steps, you can work towards resolving the issue efficiently....

Payment and Shipping

What payment methods are accepted on Maidenform.com?

Maidenform.com accepts a variety of payment methods to accommodate customers' preferences. Typically, major credit cards such as Visa,...

Can I ship my order internationally?

Maidenform.com typically ships only within the United States. This means that international shipping is not generally available for Additionally, it is always a good idea to keep an eye on the current web page for the latest shipping policies and updates, as they may change over time. Those interested in obtaining Maidenform products from outside the United States should explore their options carefully to ensure they can receive their desired items. It is also essential to consider the potential for customs fees and import taxes when arranging for international shipments. Always refer to the most accurate and up-to-date information available on the Maidenform website for any specific questions regarding shipping policies....

What shipping options are available?

Maidenform.com offers a variety of shipping options to accommodate different needs and preferences. Typically, customers can expect In addition to these common options, Maidenform.com may offer express shipping for urgent orders that require immediate attention. It is important for customers to note that delivery times can differ based on factors such as the shipping destination and the time of order placement. There might also be special promotions or free shipping offers that are sometimes available based on minimum purchase amounts or seasonal sales. For precise details about the shipping options, their respective costs, and any ongoing promotions, it is advisable to refer to the official Maidenform.com website. The most current information regarding shipping will be thoroughly outlined there, ensuring customers can easily find what they need for their shopping experience....

Promotions and Loyalty

What is the Maidenform.com privacy policy?

Maidenform.com takes the privacy of its customers very seriously and has established a comprehensive privacy policy that outlines how Information collected by Maidenform.com may include personal details, such as names, email addresses, phone numbers, and payment information, primarily gathered when customers create accounts, place orders, or sign up for newsletters. This data is essential for processing orders, providing customer support, and communicating important updates, such as order status and promotions. Maidenform.com also utilizes cookies to enhance the user experience. Cookies are small files placed on a user's device to help improve site navigation and remember preferences. Customers can control cookie settings through their browser, but disabling cookies may impact some features of the site. In terms of data protection, Maidenform.com implements various security measures to safeguard personal information from unauthorized access and disclosure. These measures include encryption and secure servers. Importantly, Maidenform.com does not sell or trade customers' personal information to third parties. However, the company may share information with trusted partners who assist in operating the website, conducting business, or providing services. These partners are bound to keep the information confidential and use it only for the intended purposes. For those interested in the specifics of the privacy policy, it is advisable to visit the official Maidenform.com website. There, customers will find the most up-to-date and detailed information regarding privacy practices and rights. This ensures that customers are fully informed about how their information is being used and protected by Maidenform.com....

Do you offer a loyalty program or rewards for frequent shoppers?

Maidenform.com does not have a specific loyalty program or rewards system for frequent shoppers that is widely advertised. However,...

How can I find out about upcoming sales or promotions on Maidenform.com?

To stay informed about upcoming sales and promotions on Maidenform.com, customers can regularly visit the website itself. Maidenform...

Product Information

What is the sizing guide for Maidenform products?

Maidenform provides a comprehensive sizing guide to help customers find their ideal fit for bras, shapewear, and other intimate apparel. In addition to bras, sizing may vary for shapewear and sleepwear. Maidenform's website offers detailed size charts that typically list measurements in inches for each product category. Customers will find sizes ranging from small to plus sizes, ensuring a fit for a diverse range of body types. To view specific sizing details for different products, it is advisable to check the size guide available on the respective product pages on the Maidenform website....

What materials are used in Maidenform products?

Maidenform products are crafted from a diverse selection of materials designed for comfort, support, and style. Common fabrics include...

Are there any sizing charts available for different product lines?

Yes, Maidenform.com provides sizing charts for various product lines to help customers find the perfect fit. These charts typically...

What is the best way to care for Maidenform products?

Caring for Maidenform products is essential for maintaining their quality and extending their lifespan. The best practice is to follow When it comes to drying, air drying is typically the preferred option. Lay the garments flat on a clean, dry surface, or hang them to dry. Avoid using a clothes dryer, as the heat can damage delicate fibers and alter the fit of bras and shapewear. If pressing is necessary, it is best to use a low heat setting and place a cloth between the iron and the fabric to prevent any direct contact. Storing Maidenform products carefully will also help maintain their shape. Consider using a drawer or a designated lingerie bag to avoid unnecessary stretching or damage. Following these care guidelines will ensure that Maidenform lingerie, bras, and shapewear remain stylish and comfortable for a long time. For detailed product care information, it can be helpful to check the Maidenform website....

Help me with my Maidenform.com customer service issue

Ask any question you have about Maidenform.com customer service. We will do our best to get you answers right away.
We look to the Maidenform.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Maidenform.com issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated