What is your return policy?
Madamemadeline.com has a return policy that is designed to ensure customer satisfaction while also maintaining the integrity of their products. Generally, customers are allowed to return items within a specified period of time after the purchase date, which is typically thirty days. However, the exact timeline and conditions for returns can vary based on the type of product purchased. For instance, some items may be eligible for return only if they are unopened and in their original packaging, while others may have different conditions.
It is important for customers to carefully review the product descriptions and return policy details on the website to understand the specific terms that apply. Refunds for returned items usually take some time to process, and customers can expect to receive their refund through the same payment method used at the time of purchase once the returned item has been received and inspected.
Exchanges may also be possible, depending on the circumstances and availability of the items in question. If a customer receives a defective or incorrect item, they should follow the specific procedures outlined in the return policy for resolving such issues. Overall, it is advisable for customers to refer to the current web page for more detailed information on the return policy, including any updates or changes that may have occurred.

Answered Oct 5, 2025
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