What should I do if I receive the wrong item?

If a customer receives the wrong item from Lovely Wholesale, it is important to act promptly to resolve the situation. The first step would be to carefully review the order confirmation email or receipt and compare it with the item that was received. This will help in determining whether there was an error in the order or in the shipping process. Next, Lovely Wholesale may provide guidance through their website. Customers should check the returns or exchange policy outlined on the current webpage. This information typically contains instructions on how to report incorrect items and initiate a return or exchange process. Customers may also find details regarding any time limits for reporting wrong items, as well as the conditions that items must meet to qualify for a return. It is advisable to take clear photos of both the incorrect item and the packaging it arrived in, as these images can be helpful if the situation needs to be escalated. Following the prompts provided on the website regarding how to report the issue is a wise course of action. Being as detailed as possible when describing the issue will aid in a swift resolution. If needed, customers may find contact information on the Lovely Wholesale website to further inquire about the resolution process.