What should I do if I receive the wrong product?

If a customer receives the wrong product from Wholesale Point Inc, the first step is to carefully review the order details, including the invoice and the product received, ensuring that there was indeed a mix-up. It is then advisable to check the current webpage of Wholesale Point for specific return instructions or policies, as they typically provide guidelines for handling such situations. Many retailers, including Wholesale Point, often have a return or exchange process that customers can follow for incorrect items. The general procedure may involve contacting customer service for assistance, usually found on the company's official website. Customers may need to provide details such as the order number, a description of the wrong item, and, possibly, photographic evidence to facilitate the return or exchange process. Keeping all packaging materials is important until the issue is resolved, as it may be required for a return. Following these steps should help in addressing the situation effectively and obtaining the correct product.