How can I report a gas leak or emergency?

Asked 2 years ago
To report a gas leak or any other emergency related to gas services, it is crucial to act quickly and ensure your safety first. Louisville Gas and Electric Company, often referred to as LG&E, recommends that customers take immediate steps to evacuate the area if they smell gas or suspect a leak. After ensuring that everyone is safe, one should report the situation as soon as possible. Typically, a designated emergency hotline is available for such incidents. Customers can look for this contact information on the official LG&E website. It is important to provide clear and accurate details about the location and nature of the emergency to ensure that assistance can be dispatched promptly. In case of a natural gas leak, LG&E advises against using electrical devices, open flames, or anything that may cause a spark. Staying at a safe distance from the suspected leak is essential. Always prioritize personal safety and the safety of others in the vicinity. For more accurate guidance, it is best to refer to the latest information on the LG&E website.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 3, 2025

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