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LinkedIn Customer FAQ

Top Answers & How-to Guides

How do I Contact LinkedIn Customer Service?

The question we are asked most often is about how to talk to LinkedIn customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What Do I Do If My LinkedIn Account Is Restricted?

If your LinkedIn account has been restricted then you are not able to access any of the professionally-useful features it offers. There...

How Do I Change My Primary Email on LinkedIn?

If you need to change your primary email on LinkedIn, follow this step-by-step guide that tells you how to change your email address...
Ask any question you have about LinkedIn customer service, get an answer now.

Recent LinkedIn Customer Questions

I have a premium personal account and premium business account. I am sending inMail messages to contacts outside my network (2nd level) but they are not being delivered.

InMail messages can be subject to various factors that may affect delivery, such as the recipient's settings or restrictions on their account. Ensure you have enough InMail credits available and that you are sending messages according to LinkedIn's guidelines. Additionally, if the recipient has opted out of receiving messages from users outside their network, your message may not be delivered. It's worth checking the specifics of your account settings and usage to ensure compliance.
Asked Dec 5, 2025 1:17 PM

I am trying to claim my business page on linkedIN or delete it so that I can create a new one but I get an error message. What do I do?

To claim or delete your business page on LinkedIn, ensure that you are an admin of the page. If you're receiving an error message, try clearing your browser cache and cookies or using a different browser. If the issue persists, check LinkedIn's help guidelines for specific troubleshooting steps related to business pages.
Asked Nov 20, 2025 7:36 PM

My linkedIn account got temporarily restricted

If your LinkedIn account has been temporarily restricted, it may be due to unusual activity, a violation of community guidelines, or a security concern. Usually, you will receive an email with more details regarding the restriction and steps to resolve the issue. Follow the instructions provided in the email to address the situation and regain access to your account.
Asked Nov 15, 2025 3:25 PM

My account was compromised and I cannot access it again. The persona verification gets stuck on white screen every time I try to use the verification. I have tried more then 50 times already.

If you're experiencing issues with account verification, we recommend trying to clear your browser’s cache and cookies or using a different browser or device. It's also helpful to ensure your internet connection is stable. If the problem persists, please check the link provided here on this page for the most up-to-date contact information to report your issue directly to LinkedIn support.
Asked Nov 12, 2025 10:33 PM

How do i inquire recent charges on my card for linkedin

To inquire about recent charges on your card for LinkedIn, check your payment settings in your LinkedIn account. You can review your billing history, including any recent charges, under the "Manage Premium account" or "Billing" sections.
Asked Nov 11, 2025 6:39 AM

Help me with my LinkedIn customer service issue

Job Posting and Searching

How Do I Post a Job in LinkedIn?

If you're looking to hire an industry professional, LinkedIn's recruiter tools can help you. You can find potential candidates for...

What are the benefits of using LinkedIn for job searching?

LinkedIn offers a multitude of benefits for individuals seeking job opportunities. One of the primary advantages is the platform's Another significant benefit is the ability to access a wide array of job listings. Many employers post vacancies exclusively on LinkedIn, enabling users to discover positions that may not be advertised elsewhere. In addition to traditional job listings, LinkedIn also provides features such as LinkedIn Jobs, which uses sophisticated algorithms to recommend positions based on users' profiles, skills, and interests. LinkedIn also facilitates the development of a strong personal brand. By creating a comprehensive profile that highlights one's experience, skills, and accomplishments, job seekers can present themselves professionally to potential employers. Engaging with content, sharing insights, and networking within relevant groups can help build credibility and status within one's industry. Furthermore, LinkedIn offers access to research tools that allow job seekers to learn more about companies, their cultures, and recent developments. This research capability can be invaluable for tailoring application materials and preparing for interviews. Lastly, LinkedIn Learning features a variety of courses that can help job seekers enhance their skills and knowledge, making them more competitive in the job market. Overall, utilizing LinkedIn as a job search tool can significantly enhance one's prospects and streamline the job searching process. For more information, it is recommended to explore the current web page for specific features and updates....

Account Management

What Do I Do If My LinkedIn Account Is Restricted?

If your LinkedIn account has been restricted then you are not able to access any of the professionally-useful features it offers. There...

How Do I Change My Primary Email on LinkedIn?

If you need to change your primary email on LinkedIn, follow this step-by-step guide that tells you how to change your email address...

How Do I Get a Refund from LinkedIn?

LinkedIn provides many subscription services for job seekers and those looking to hire. There are basic free plans for those looking...

How Do I Recover My LinkedIn Account If I No Longer Have Access to the Email on the Account?

This article describes what you need to do if you can no longer access your LinkedIn account because you can no longer access the email...

How Do I Make My LinkedIn Account Inactive?

LinkedIn allows users to connect with professionals, find jobs, and access industry news. If you need a break from the platform, you...

How do I cancel LinkedIn premium?

To cancel your LinkedIn Premium subscription, go to your profile icon on top of your LinkedIn page and follow these steps on a desktop:...

How do I recover my LinkedIn username and password?

LinkedIn is a social media platform for professionals used by companies to grow their network. Signing up is free and requires an email...

Miscellaneous

How Do I Pick the Best Travel Agent?

Travel agents have varying levels of experience and are not licensed by state authorities. It is up to you to ask questions and determined...

Company and Account Features

How Do I Change My Payment Method on LinkedIn?

There are several ways to change your payment method on LinkedIn, and it can be done right from your account. Remember that you must...

How do I reactivate my LinkedIn company page?

A LinkedIn company page allows for sharing business news and connecting with professionals. To reactivate an inactive page, go to the...

How do I upgrade or downgrade my account on LinkedIn?

LinkedIn offers various premium and paid subscriptions for users, such as Recruiter Lite or Premium Business. You can choose annual...

Privacy and Security

How do I manage my privacy settings on LinkedIn?

Managing privacy settings on LinkedIn is an important step in maintaining control over your personal information and how it is shared In the settings area, you will find sections dedicated to managing your privacy. This includes options such as who can see your connections, whether your profile is visible to the public, and how your activity updates are shared. You can also control who can view your profile photo and whether you are open to new job opportunities. Beyond basic visibility settings, LinkedIn also allows you to manage data sharing with third-party applications. It is advisable to regularly review these settings to ensure they align with your comfort level regarding privacy. Always remember to save your changes after making adjustments. If you need specific guidance on this process, you might want to consult the help section on LinkedIn’s website for the most current information and detailed instructions....

Connecting and Networking

How do I connect with other professionals on LinkedIn?

Connecting with other professionals on LinkedIn is a straightforward process that can significantly enhance your networking opportunities. To do this, use the search bar at the top of the LinkedIn homepage to find people by name, job title, or company. When you find someone you want to connect with, click on their profile to view their details. You will see a button that says "Connect." It is always a good idea to include a personalized message when sending a connection request, briefly stating who you are and why you would like to connect. This increases the chances of the request being accepted. Additionally, consider joining LinkedIn Groups related to your industry or interests, as these can provide opportunities to meet and engage with like-minded professionals. Remember, networking is about building relationships, so take the time to nurture your connections once they accept your invitation. For further assistance or more details, you might want to explore the current LinkedIn support resources available on their web page....
We look to the LinkedIn issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
LinkedIn issues reported to GetHuman
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