What is the return policy for Light In The Box?

Asked 2 years ago
Light In The Box has a return policy that generally allows customers to return items within a specified time frame, typically within thirty days from the date of receipt. However, it is important to note that the return policy may vary depending on the type of product purchased. For most items, customers can return products provided they are in their original condition, unworn, with tags still attached. It is advisable for customers to ensure that they keep all packaging materials and receipts, as these may be required for processing the return. Certain types of items, such as custom-made products or personal items, may have different return conditions. Generally, items that do not meet the return criteria will not be eligible for refund or exchange. In addition, customers may be responsible for shipping costs associated with returns. To initiate a return, customers typically need to follow the specific instructions provided on the website, including filling out a return request form if applicable. It is a good idea for customers to review the company's current return policy on the official Light In The Box website to ensure they have the most accurate and updated information regarding returns, along with any associated requirements or exceptions. The website may also provide guidance on the return process, including how to package items and where to send them.
Christian Allen is the editor / author responsible for this content.
Answered Jun 16, 2025

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